Business resilience

Controls are an integral part of making business processes work in an efficient way, yet many companies don't give adequate attention to this early in their change programmes. Businesses that don't consider controls miss an important opportunity to streamline their processes, as well as leaving themselves exposed in the longer term to financial loss, operational failures, or customer service breakdowns. Demographic changes and economic shocks, environmental issues and technological advances all represent major risks to businesses, whether financial, operational, ethical or reputational. The challenge is to identify the risks that you are most vulnerable to and mitigate them effectively.

PwC can help clients build resilient businesses through excellence in risk management, control and compliance. We do this by:

• Helping the client plan their approach to controls design including the methodology
• Assessing controls design at specific points during the business change lifecycle
• Seconding team members to the project team to help support the business in the controls design
• Leading/ delivering a controls design workstream
• Developing and implementing a training approach so people understand their new control responsibilities