JGLCC Camera Company Limited (formerly the Jessop Group Limited) - in Administration

Edward Williams, Robert Jonathan Hunt and David Matthew Hammond were appointed as Joint Liquidators ("Liquidators") of JGLCC Camera Company Limited (formerly the Jessop Group Limited) on 11 December 2013. The Company was originally placed into Administration on 9 January 2013 and Edward Williams, Robert Jonathan Hunt and David Matthew Hammond were appointed Administrators.

Jessops is a major high-street retailer of photographic equipment and growing on-line business. Turnover in the year to 31 December 2012 was £236m and Jessops operated from 192 stores with around 2000 employees throughout the UK. It has a well-known brand, strong reputation for service and a significant national footprint.

However, its core marketplace has seen a significant decline in 2012 and forecasts for 2013 indicate that this decline would continue. In addition, the position deteriorated in the run up to Christmas as a result of reducing confidence in UK retail. Despite additional funding being made available to the company by the funders, this has meant that Jessops has not generated the profits it had planned with a consequent impact on its funding needs. This was exacerbated by a credit squeeze in the supplier base.

PREFERENTIAL CREDITOR CLAIMS AND DIVIDEND PAYMENTS (former employees)

The liquidators anticipate that the preferential creditor dividend will be paid at the beginning of week commencing 3 March 2014. Cheques and electronic transfers should therefore be received by the middle of this week.  

Should you have not received your dividend payment (by cheque or electronically) by Friday 7 March please contact one of the following members of our team:

Neil Weldrick - 0113 289 4253
Diane Perkins - 02920 802267

Please note that payment only refers to preferential creditor claims and not unsecured creditor claims. The letters and aspects of letters that refer to unsecured claims are purely to provide details of our calculated claim figure and allow those creditors to object to the calculations. An unsecured creditor dividend has not been declared or paid to date.


Documents available to download

Notice of adminsitrator's appointment
Initial letter to creditors
Joint Administrators' proposals for achieving purpose of administration
Form 2.17B
Creditor list one from directors' statement of affairs
Creditor list two from directors' statement of affairs
Form 2.18 - Notice of deemed approval of proposals
Joint Administrators' progress report for the period 9 January 2013 to 8 July 2013
The former Joint Administrators’ final progress report for the period 9 July 2013 to 11 December 2013
Form 2.34B – Notice of move from administration to creditors’ voluntary liquidation
Form 2.24B – Administrator’s progress report
Statement of claim form

UNSECURED CREDITORS

Registering a claim - If you are owed money by Jessops (e.g. due to vouchers not honoured, deposits, returns, pre-paid courses etc) you can register an unsecured creditor claim with the administrators using the form below. Please note, there is no guarantee that there will be any payment to unsecured creditors of the company. If there is a dividend paid, this will be in many months time and is likely to be only a small proportion of the claimed amount.

Please contact Neil Weldrick with any other queries on 0113 289 4253.

Creditors

If you believe you have a claim under the Administration please complete a statement of claim form below

Please send completed statement of claim forms to the following address:

JGLCC Camera Company Limited (formerly the Jessop Group Limited) - in Creditors' Voluntary Liquidation
Benson House
33 Wellington Street
Leeds
LS1 4JP

Please note, we will not be able to acknowledge each individual statement of claim form

Employees

A dedicated employee helpline; 0121 265 5488, has been set up to assist with employee queries.

Colleagues can access the Retail Trust for free confidential 24-hour personal support and advice on a number of issues from health, financial, bereavement, employment or relationship problems.

Their contact details are 0808 801 0808 or email helpline@retailtrust.org.uk



Please note, with effect from 11 January 2013, Jessops online and retail stores have ceased trading.

IMPORTANT NOTICES

Any customer and creditor queries should be directed to the PwC Helpline on 0113 289 4422. A voicemail message can be left if a member of the team is not available to take your call, however please note that the mailbox is not monitored 24hrs a day. Therefore should you be unable to leave a voicemail message and your query is urgent please contact the PwC Switchboard on 0207 583 5000 and they will direct you to the appropriate member of staff.

The notice below sets out important information for customers.

Please note, Jessops terms and conditions state that all orders are accepted on the understanding that the company reserves the right to dispose of work that is not collected within 6 months of the order being placed.

Announcement regarding outstanding photo orders and repairs

Photo Orders


Orders that are not normally processed in Jessops stores are processed on behalf of Jessops by CeWe. Depending on the type of order, you will need to follow the instructions outlined below.

If you have sent correspondence to the former Joint Administrators / PwC via e-mail or letter enquiring about outstanding orders, they will endeavour to respond to you directly however in the meantime please follow the instructions below.

Orders placed online for Home Delivery

CeWe will complete all outstanding orders. There is no need to contact CeWe to receive your order but if you wish to, please contact CeWe on 01926 463117 with your order number.

Orders placed online for delivery back to a Jessops store, or
Analogue Orders (E6, 110, 120, roll film, B&W, video transfer, etc.), or
Online orders burnt to CD and deposited in store, or
Photo Legacy


CeWe will complete all outstanding orders they have received and which are NOT normally processed in store. Please contact CeWe on 01926 463117 to ascertain the status of your order providing your order number.  

If your order has been received by CeWe but not yet despatched back to the store, CeWe will complete the order and send it to your home.  To enable CeWe to send your order to you, you will need to contact them and provide them with your address.

If your order was not received by CeWe prior to the Jessops stores closing or was already completed and sent back to the store (CeWe will advise you if this is the case), then you should contact the dedicated PwC helpline  on 0113 289 4422 so that the Joint Administrators can look to identify your order. Where your order can be located the Joint Administrators’ will send the order or the originals back to you .You will need to confirm the location of the store you placed the order in and also provide your name, e-mail address, address to which you want your order sent, and order number.

Orders due to be completed in store

If your order was due to be completed in store and you have not collected it, please contact the  PwC helpline  on 0113 289 4422  so that the Joint Administrators can arrange to have your order sent to you if completed or the original source data if not completed.  You will need to provide your name, e-mail address, address to which you want your order sent and order number.

Card Town at Jessops

CeWe will complete all outstanding orders. There is no need to contact CeWe to receive your order but if you wish to, please contact CeWe on 01926 463117 with your order number.

Repairs

Repairs at third party agents


Customers should continue to liaise with the repair agent to arrange return of their asset. Third party repair agents have been notified about this. If you do not know which repair agent has your order, please call on the helpline below and we will provide you with details of your repair agent.

If your repair agent confirms they had either not received your repair or already despatched it to store, please see below instructions.

Repairs in store on closure / received in store since appointment

If your order had not been despatched to the repair agent by Jessops prior to the store closing or had already been completed and sent back to the store by the repair agent, then you should contact the  PwC helpline  on 0113 289 4422.  You will need to provide your name, e-mail address, address to which you want your order sent and order number.

Gift vouchers – Gift cards and vouchers are unable to be honoured, Jessops will not be trading on-line or via the store network. If you wish to register a claim in respect of an unredeemed voucher, please see information on registering claims below.

Pre-paid orders / deposits – Customers who have ordered and paid for all or part of their stock either in store or online will not receive their stock purchase. Customers who have paid using credit cards should contact their credit card company to try and seek resolution to this matter. If you are unable to obtain a refund through your credit card company and wish to register a claim, please see the information below.

Manufacturer warranties – Our current understanding is that manufacturers will continue to honour the warranties sold through the Jessops stores.

Jessop Care Plan – This is a product provided by Jessops’ partner Domestic and General. We understand that Domestic and General will continue to honour these care plans. Please contact Domestic and General on 08444 810 500 with any queries.

Academy courses – Unfortunately customers who have pre paid for academy courses will not receive a refund and these courses will not take place following the store closures.  Customers who have paid using credit cards should contact their credit card company to try and seek resolution to this matter. If you are unable to obtain a refund through your credit card company and wish to register a claim, please see the information below.

Licensed in the United Kingdom by Institute of Chartered Accountants in England and Wales

The joint liquidators are Data Controllers of personal data as defined by the Data Protection Act 1998. PricewaterhouseCoopers LLP will act as Data Processor on their instructions. Personal data will be kept secure and processed only for matters relating to the liquidation.