Communications Review: Breaking the mold

 

In this issue of Communications Review, articles discuss driving innovation through an organisational structure that fosters creative tension between today's business and tomorrow's; how the industry's sourcing, organization, and management of its workforce will need to change by 2020; how collaboration - not net neutrality - will drive innovation and revenues on the Internet; and the importance of  risk-resilience in delivering better performance.

 

In Perspectives, we interview the CEOs of Belgacom and TeliaSonera.

 

The chapters include:

 

Hit and miss
The industry has already seen the power of innovation to transform businesses, and to disrupt it. How well communications companies respond to disruption, by innovating and by addressing the tensions in their markets and within their own organisations, will play a major part in determining their future success.
by Christopher Wasden

 

Cultivating the future workforce
Using scenario planning to look back from the vantage point of the year 2020, we have mapped out three scenarios that illustrate how organisations and their human capital might evolve.
by Carol Stubbings

 

Achieving a symbiotic relationship
Online applications and content providers should stop chasing the false economies that net neutrality offers. Instead, they should collaborate commercially with bandwidth providers to deliver the new, differentiated, high-value services that customers will value and be happy to pay for.
by Alastair Macpherson and Darren Waterman

 

Developing risk resiliency
Operators that can achieve "risk resiliency" can make better, risk-informed decisions with greater confidence and clarity even in the wake economic volatility.
by Joe Atkinson