Communications Review

Communications Review - finding value for the consumer

In the July 2014 issue of Communications Review, we present, ‘Finding value for the consumer’. Here, our authors present the results of a survey conducted by PwC India and a leading business school to understand consumer value.


Communications Review - BSS transformations: Five ways to drive success

Deciding to replace their legacy business support systems (BSS) is not a step to be taken lightly by communications service providers (CSP) because - once achieved - it can transform a CSP’s ability to control costs, increase revenues, serve customers, and supportnew services. In recent years, those benefits have accompanied the major role that successful BSS transformations have played in improving the performance of CSPs.


Communications Review - new metrics for a changing industry

In this article, we aim to introduce a new segmentation model and to explore usage-based metrics, which, when used together, can give operators valuable insights for positioning themselves as service innovators.


Communications Review - Managing customers through technology and business transitions

Our latest addition in the Communication Review explains what makes successful customer migrations. As they point out, if it goes well no one will notice; if it goes poorly, there is plenty at risk.


Communications Review, Volume 18, No. 2: Continuing to evolve

Our latest addition in the Communication Review looks at the incredible pace of evolution, as revenue growth continues to be a challenge for many operators.


Communications Review, Volume 18, No. 1: Discipline for growth

With the accelerating pace of change in telecoms, no operator should be content with business as usual if they want to be successful in the future. Periodic assessments of progress, innovations and goals can help fine-tune – or radically alter – the path ahead.


Communications Review, Volume 17, No. 3: Going further: with the accelerating pace of change in telecoms, no operator should be content with business as usual

The continually changing environment of our industry demands that we constantly challenge, renew and improve our ideas and activities across the business. So for this issue of Communications Review we chose the theme ‘Going further’.


Communications Review, Volume 17, No. 2: New opportunities in familiar places

Often in the telecoms sector, we look for opportunities and inspiration in new places: a technology, a geography, a demographic. As a result, we miss opportunities that still exist in more familiar places.


Communications Review, Volume 17, No. 1: Telecoms in Africa: innovating and inspiring

The social and economic impact that telecommunications have had on Africa over the past decade are astounding. And there’s more to come.


Communications Review, Volume 16, no 3: Growing telecom revenues - what’s next?

This issue looks at ways telecoms companies can develop their business and build revenue including: m-commerce, m-health and rural telecoms. It also looks as the re-emergence of the net-neutrality debate and where operators should focus their existing assets to get the most from the digital consumer.


Communications Review, Volume 16, no 2: Exploring telecom markets in Latin America

Many would agree that most growth opportunities in telecoms today can be found in emerging markets. Latin America stands out as a region of diverse countries offering exciting opportunities, where the pace of change and development continues to flourish.


Communications Review: Are your priorities fit for the future?

This issue of Communications Review looks at some of the priorities on which we think operators need to focus in order to survive and thrive in the future.


Communications Review: developing your business - Feb 2011

This issue of Communications Review looks at four ways telecoms companies can explore developing their business to create sustainable value.


Communications Review - New Frontiers

This issue looks at the strategic challenges and imperatives facing the communications industry going forward. This is followed by a series of five interviews with representatives of a sector or social agenda who are driving and enabling the industry to cross new frontiers in society at large.


Communications Review: Breaking the mold

This issue looks at the strategic challenges and imperatives facing the communications industry going forward. This is followed by a series of five interviews with representatives of a sector or social agenda who are driving and enabling the industry to cross new frontiers in society at large.


Communications review: Striving for efficiency

This issue focuses on how operators can rethink their business models and strategies to achieve the highest possible efficiency at the lowest risk