Communications review: Striving for efficiency

 

This issue focuses on how operators can rethink their business models and strategies to achieve the highest possible efficiency at the lowest risk. Articles focus on simplifying the operating model so companies can be more responsive and nimble; developing and refining existing analytical tools to deliver insight into profitability at multiple levels; and an excerpt from the Global Entertainment & Media Outlook 2009-2013 that looks at the Internet access market. In Perspectives, we interview the CEOs of Portugal Telecom, Telecom Italia, and Telecom New Zealand.

 

The articles include:

 

Getting the business future fit
A complex company operating model can be costly to manage and to maintain. It also creates a number of specific challenges, with impaired operational efficiency being not the least among them. To ensure sustainable competitive advantage from now on, operators should focus on getting fit for the future. By David Russell, Andrew Matthews Marla Baldwin and Dan Stevens

 

X-raying the P&L
Confronted by a complex and rapidly evolving set of service, device, content, and technology requirements, companies in the communications sector have to be able to move fast and intuitively to capture market share. Provided that management has continual access to detailed P&L insights, it will be able to formulate strategies that make sense in this challenging environment. by Ioana Dobre and Jonathan Oxley

 

Access is Everything
Effective contract management can help operators identify, assess, and recover what is typically 5% to 10% of a contract's value in leakage.
By Qadir Marikar and Paul Townley-Jones