The EMEA Exchange brought together a community of business and technology leaders to exchange information, innovation and ideas on 3 and 4 April 2014. The EMEA Exchange gave participants the context and the network to fully explore the issues that the C-suite face.
Exchange has given me a perspective, which I did not have before, in terms of how to deal with the future, in terms of what are the opportunities, the risks, the challenges of the future and, secondly, I met some very interesting people and perspectives which I didn’t think I would get in such a short period of time.
The reason an event like The Exchange is great is that you get a chance to mix with people from all kinds of industries in other parts of the world.
In our busy day-to-day lives we don’t often take out the time to network, to have some more strategic thinking and sharing of ideas and challenges. So, I think the most important thing for me is having that opportunity and making sure that I give myself the time to attend such an event as this.
Not only are things changing but the speed at which they’re changing is increasing, they’re amplifying.
Today, actually, you know, one incident in China can instantly damage my business in America.
We are living in the midst of a transparency revolution.
The speed of change and the types of changes together create a deluge of challenges for us.
81% this year said that technology was the most important trend that their company faced.
As I look at technology and the trends that are out there and, of course, I spent 14 years of my life in a mobile company in Verizon, the move to mobile is happening a lot faster than I think most executives realise.
Every company has to think about either you’re going to cannibalise your own business or somebody else will.
One of the challenges we face is how do you balance the joining up of people technologically for the real need also to have face-to-face communication and that was a good conversation we had today.
There are a number of steps that companies can take to actually figure out what’s going on.
Banks have finally worked out that they don’t actually have any physical products; they just have digital products and they sell them over digital channels increasingly and service them digitally.
The subject matter was outstanding though. That’s really the main draw.
The most interesting thing I learned so far is the diversity of the opportunities, the complexity of what we will face in the future.
The benefits for the Exchange for me is ideas. It’s getting access to new ideas and it’s kicking the tyres on old ideas and there is nothing better than an international group of really smart clients to do that with.