HR change management

Managing change in public sector organisations to produce an improvement in service delivery is at the heart of the government's reform agenda.

We help our public sector clients achieve faster, stronger and more sustained change by complementing their own management capabilities with our change management teams and public sector specialists. We also help organisations engage their employees in the change process, thereby helping them manage change in a 'joined up' way, producing cohesive results and real improvements in performance.

Drawing on insights gained from extensive experience of supporting successful change across the public sector, we provide tailored support to public sector clients to help them address the change management challenges they face.

Potential issues

• Improving efficiency and effectiveness
• Engaging employees in the change process
• Responding to new policy decisions
• Raising performance in implementing policy
• Partnering with the private sector
• Mergers

PwC services

• Advice on defining ambitious but realistic objectives to be achieved through organisational change
• Advice on aligning organisation design with future performance requirements through new structures and ways of managing work
• Supporting managers in providing effective leadership for change programmes
• Advice on developing and implementing targeted communication strategies to key stakeholders throughout the change process
• Help in implementing new management practices, such as staff training, performance management and reward