Organisation design

PricewaterhouseCoopers can assist clients in designing their organisations so as to help them achieve their objectives effectively and efficiently.

We help clients make a real difference to their organisational capacity by: organising so as to focus on the key things that matter in delivering their mission and strategies; applying good practice in organisation design within the special circumstances and constraints that public sector managers face; implementing efficient management structures with clear accountabilities and short communication lines; and managing the transition to improved organisation designs rapidly and reliably.

Potential issues

• Implementing more efficient models for delivery of services to the public, which may involve redesign or merger of existing organisational units
• Implementing improved models for management in Government, based on a lean, strategic centre that devolves delivery to a range of agencies with clear roles and accountabilities
• Improving the efficiency of back office services, for example in processing financial transactions
• Supporting new ways of working based on flexible, multi-disciplinary project teams rather than traditional hierarchical structures
• Enhancing the professionalism with which certain key functions are performed, for example finance and human resources
• Reducing cost by implementing more efficient management structures with fewer levels of management

PwC services

• Working with client senior management teams to identify and evaluate organisational options for the future
• Undertaking organisational reviews of particular functions, such as finance and HR, to assist in improving the professionalism and organisational effectiveness of those functions
• Assisting in the detailed development of agreed organisation designs, for example by defining the new organisation structures, jobs and competency requirements
• Providing change management support in managing the transition to the new organisation, for example in developing and implementing plans for communicating and engaging with key stakeholder groups
• Providing programme and project management support to facilitate achievement of the full benefits of the new organisation design within the planned timescales and budgets