Human resource benchmarking

With the emphasis now firmly on effective and measurable corporate governance, one can easily see a future where human capital reporting to shareholders and other stakeholders will be the norm. But legislative compliance and best practice are far from being the only reasons for organisations to measure the effectiveness and contribution of their investment in people.

In the current uncertain market conditions, both sustainability and competitiveness will crucially depend on organisations making the most of their investment in people - often the largest cost in any business. Historically, though, this investment has eluded the rigorous measurement and analysis applied to so many other areas of business. This is no longer an option for organisations that want to thrive and survive in an increasingly competitive – and global - marketplace.

PricewaterhouseCoopers has a track record of providing global human capital measurement and benchmarking advice since 1996. We hold the world's largest database of people-performance metrics, based on data collected from over 10,000 international organisations. We help organisations, including 40% of the FTSE 100 and Fortune 500, to improve their performance through people by:

• providing valuable information on financial performance, added value, productivity, remuneration, people behaviour, and the structure and role of the HR function;
• measuring motivation, commitment, innovation, talent management, and leadership;
• organising benchmarking studies with suitable peer groups; and
• highlighting, planning and implementing the cost-savings and performance improvements identified as a result of the analyses.