Trust Property - General Questions

1. What is Trust Property?
2. How do I contact the Joint Administrators with a query (regarding Trust Property) that is not covered in these FAQs?
3. What process have the Joint Administrators adopted to return Trust Property?
4. What progress has been made in returning Trust Property to clients?
5. If I believe I have assets and/ or money held by LBIE, how do I make a claim to have these returned?
6. How can I find out about the progress of my claim if I have not heard anything about a claim or query I have raised?
7. On what basis are claims being prioritised?
8. What can I do if I am experiencing hardship as a result of my assets and/ or money being held by LBIE?
9. I have submitted my client position response. When can I expect my assets and/ or money to be returned?
10. Can I obtain a statement showing my positions and balances with LBIE as at a specified date?

Client Money (held at the date of administration)

1. What process have the Joint Administrators adopted to return Client Money?
2. What progress has been made in recovering the Client Money?
3. What issues have arisen in recovering Client Money?
4. Is the Administration likely to recover all of the money held as Client Money? How will this impact on the return of my money?
5. What other challenges exist that may impact the amount of money and timing of money being returned?
6. How will the insolvency of Bankhaus impact on the amount of money returned to me?

Client Assets

1. What process have the Joint Administrators adopted to return client assets?
2. What general conditions apply to the return of my assets?
3. What are the major issues that have arisen in returning client assets?
4. Where were client assets typically held?
5. What steps are being taken to recover the assets held by Lehman Brothers Inc (“LBI”)?
6. Can you liquidate my positions with LBIE?
7. Will I receive dividend payments paid on my securities after LBIE entered Administration?
8. What are rehypothecated assets?
9. Will the Joint Administrators make margin calls?