Contact details for queries

PwC have received over 12,000 queries since being appointed administrators of Lehman Brothers International (Europe) and other LB entities.

All of the queries sent to the email addresses advertised on pwc.co.uk have been allocated to a specialist team who are in the process of responding to the queries. A significant proportion of the queries that we have received relate to the following:

• Client Money and Assets;
• Failed Trades;
• Creditors;
• Exchange updates;
• Companies in Administration; and,
• Master Agreement Terminations.

What should I do if I have a query?

Should your query relate to one of the issues above please refer to the relevant sections on this website for further information and updates.

Prior to submitting a query please review the ‘Joint Administrators’ progress report for the period 15 September 2008 to 14 March 2009’ and the FAQ’s sections as the information that you require may be there.

Whilst we will respond to all queries as soon as we can, please ensure that you frequently refer to this website as we will be continually updating it with information as and when it becomes available.

Please note that PwC can only provide information or respond to queries in relation to the entities to which we have been appointed administrators.  A full list of the entities that PwC has been appointed administrator of can be found here.

What if my query falls outside the issues listed?

If your query is not answered by the information available then please follow the process below to register a query.

Please send your query with the following information in your text:

• Name / Company name;
• Entity to which the query pertains;
• Any relevant event or expiry dates;
• If this relates to specific transactions, please include full details of each transaction (e.g. estimated value, product type, account number, etc.); and
• Full contact details.

What do I do once I have submitted my query?

Once you have submitted your query it will dealt with by the relevant team. We kindly ask that you wait to be contacted by this team.

What are the email addresses?

For general enquiries please email:

enquiries.lehmanbrothers@uk.pwc.com

For specific queries please email the appropriate email address from those below.

Activities

House Positions - housepositions@lbia-eu.com

Counterparties - counterparties@lbia-eu.com

Trust Property - clientpositionresponses@lbia-eu.com

Treasury - treasury@lbia-eu.com

Reporting - lbiecreditors.lehmanbrothers@uk.pwc.com

Cross Functional Workstreams

Custodians - custodians@lbia-eu.com

Failed Trades - unsettledtrades@lbia-eu.com

Corporate Events - corporateevents@lbia-eu.com

Terminations & Valuations - uk.terminationnoticesqueries@lbia-eu.com

Derivative Exchanges - derivativesandexchanges@lbia-eu.com

Financing - financingreplies@lbia-eu.com

Employee queries

For details of all employee related queries please contact your HR representative or visit the intranet pages.

Contact Details previously provided.

Email addresses previously provided will continue to work up to and including 30 April 2009.  Any emails sent to those addresses up to 30 April will be responded to.  However, from 1 May onwards, only emails sent to the addresses above will be responded to by the administration teams.

This website is provided by the joint administrators of Lehman Brothers International (Europe), Lehman Brothers Limited, Lehman Brothers Holdings UK Plc, LB UK RE Holdings Limited (the "Companies") who act as agents for the Companies and without personal liabilty).

Any information you submit to this website will be used to respond to your query and will be maintained as part of a database of queries. Your information may be transferred outside of the EU to other jurisdictions which do not provide the same level of protection for personal information. The information you submit will be retained for as long as is required for the purposes for which it was collected or as required by law. By submitting information to this website you consent to such uses.

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