We help our clients to drive value from technology. People rely on us to transform the way IT works for them, reducing costs, increasing efficiency and making it easier for their IT function to respond to the needs of the organisation.

Our consultants have capabilities in project, financial, IT and risk management. They bring their expertise in systems controls, data management, outsourcing, regulatory requirements and security. We draw on our deep industry knowledge to deliver the strategic thinking that supports our clients through change. And we have the approach to change which makes sure the benefits we deliver are sustainable.

How we can support you
More about this service

Potential issues

• You need to improve coupling between IT and the business
• You want to demonstrate the value IT delivers to the business
• You want to reduce unnecessary spend but retain the ability for IT to support future business strategy, operations, processes and regulatory requirements
• You want advice on how to get flexible IT, on time and to budget, to support agile business strategies
• You want to realise commercially relevant benefits from IT.

How we can support you

• Optimise the value from technology spend
• Align information technology projects and IT organisational structures to business strategy
• Align maintenance and support activities to operational needs
• Access to independent experts who can provide an objective view of your IT issues.

Services

Positioning and aligning IT in the business

We provide services that clarify spend on IT across the business and position IT against the underlying profit drivers and priorities of the business. Our experts help businesses to adopt the disciplines necessary to determine the right level of investment for IT, and re-evaluate the structure of the IT function, the way their business takes advantage of IT and delivers sustainable value from it.

Sourcing and managing IT

We work with clients to measure the performance of IT services in the business and to determine the right mix between in-house and external service provision. We can assist with the objective assessment and selection of optimum IT solutions, and with the development of sustainable value for money agreements with service providers and the processes to manage services on an ongoing basis. We also have deep technical expertise in specific areas such as security, data management and treasury.

Managing change

Project management is an area where PricewaterhouseCoopers can make a real difference to the outcome of a technology-orientated project.

Our approach involves:

• Building client capacity through coaching, facilitation of workshops and general support to project managers, sponsors and stakeholders
• Developing tools and methodologies for management, delivery and reporting
• Ensuring relevant communications with stakeholders
• Providing support to project managers or specific project resources to ensure effective delivery
• Providing professional advice and input to project boards and steering groups
• Helping to ensure quality and benefits realisation.

Delivering enterprise security

PwC has strength in assessing, designing and implementing technology security and controls to meet both business and regulatory risks. In addition, our risk management and fraud investigation teams provide outstanding support in managing business exposures relating to technology.

We are at the forefront in contributing to influential industry and Government committees, such as the recent Cabinet Office advisory paper on better risk management. Our clients also benefit from the latest information in the PwC annual Global Economic Crime survey into the impact of fraud in business.

PwC supports client projects ranging from securing infrastructure and implementing proper controls around enterprise applications, to designing and building sophisticated and complex identity management solutions.