CBI/PwC Financial Services Survey – March 2015

The 102nd CBI/PwC Financial Services Survey paints a picture of improved confidence, with optimism rising across all industry sub-sectors. Despite a moderate growth in business volumes, firms reportedly kept average costs well under control, and profitability improved in all sectors except for life insurance.

Against this backdrop, overall employment fell for a second consecutive quarter, weighed down by lower headcount in banking and general insurance. This trend is expected to continue in the following months.

Asked to comment on the UK’s regulatory environment, most sectors appear dissatisfied. Banks and security traders in particular feel that the regulatory burden is disproportionate and too costly.

Industry sub-sectors - key findings (all results use the balance statistic)


Positive outlook on growth

Building societies

Starting to play to their strengths

Life insurance

Optimistic in a challenging environment

General insurance

Winter brings revenue drivers

Securities trading

Confident in uncertain times

Investment management

Building for the future

CBI/PwC Financial Services Survey March 2015

The CBI/PwC Financial Services Survey is a quarterly trends report that discusses the health, perceptions and plans of the UK financial services industry.

Previous editions