Higher costs and the increasing threat of regulation are emerging as key issues for the UK financial services industry as a whole. Companies across the sector need to make sure they are addressing these challenges.
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Increasing compliance is identified as the greatest potential limitation on business during the coming year, as well as a leading driver of capital expenditure.
New regulation is also seen as weakening the UK as a financial services centre. Companies should consider their response to the growing burden of regulation in strategic terms, not just as an operational challenge.
Optimism and profitability continue to improve, even though the industry’s outlook remains uncertain. Companies are trying to balance their cost management goals with their aspirations for growth. The survey suggests that some are looking to do more business with less staff.
The CBI/PwC Financial Services Survey is a quarterly trends report that discusses the health, perceptions and plans of the UK financial services industry.
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