Real-time crisis support

Proposition

Real-time exercises are effective learning experiences.

They are effective because they run concurrently with participants’ normal working life, creating additional demands alongside ongoing daily responsibilities. The time commitment of the team(s) can be flexed to ensure there is balance between the challenge presented and operational impacts.

The real-time exercise can also involve large numbers of people from different departments, subsidiaries or locations. This enables a far more complex crisis scenario to be developed; one that combines multiple strands requiring responses from numerous parts of the organisation.

In these exercises information is directed into the team(s) in realistic ways – using the communication channels that occur in a real-life crisis.

Our approach to all exercising is to build capability and confidence for both organisations and individuals.

PwC can help:

  • build organisation-wide capability to responds to crises,
  • mature and develop individual and team crisis management skills,
  • develop and train successful crisis leadership behaviours ,
  • provide confidence to senior management teams that their responses are best-in-class,
  • design and deliver bespoke and highly realistic exercises,
  • explore specific risk issues or concerns to both support strategic planning and validate existing plans and capability.
  • provide assurance to internal and external stakeholders that crisis and BCM arrangements are fit-for-purpose.