Our sustainability performance

Being transparent about our performance is a key principle that underpins our sustainability strategy, and supports our purpose: to build trust in society and solve important problems. We approach our measurement and reporting using the same best practice standards that we recommend to our clients.

In 2017 we reached the end of our five-year sustainability strategy, and we’re delighted with the results we’ve achieved.  
 

Our environmental performance

We set some challenging environmental targets for 2017, against our 2007 baseline: to reduce our total carbon footprint by 25% and hold our travel-related carbon emissions flat, whilst halving our resource consumption and waste impacts.

Over the ten year period, we’ve reduced our total carbon emissions by 29% overall, and our carbon 'intensity' is down by 45% (by revenue). We’ve achieved our targets for business travel as well as energy and paper consumption, even though our headcount has grown by 13%. And although we’ve fallen slightly short of our targets for waste and water consumption, we’re still very pleased with the overall progress that having stretch goals has helped us to achieve in these areas.  

Summary environmental results from our 2007 baseline:
  • Total scope 1, 2 and 3 carbon (tCO2e): down 29%

  • Energy consumption (million kWh): down 50%

  • Paper consumption (tonnes): down 64%

  • Water consumption (m3 (k)): down 40%

  • Waste generated (tonnes): down 46%

  • Recycling: 80%

Together, these reductions have helped us to save an estimated £25 million in operational costs over that time. Click here to find out more about our environmental programmes.
 

Our community impact

Empowering communities

Over the last five years, we’ve volunteered more than 300,000 hours, of which over 50% have been ‘skills based’, with our programmes benefitting more than 85,000 people, and a community contribution that totals £37m. In that time:

  • We’ve met our goal to support the students, staff, and governors in 25 schools across the UK through our “whole school approach”.

  • We’ve supported 485 social enterprises through our social enterprise club, beating our target of 250.

  • 5,235 of our people have participated in team volunteering, working with key environmental NGOs on conservation work, beach cleaning and woodland management projects, exceeding our target of 5,000.

  • And we’ve raised more than £3.2m for PwC Foundation charities since launching our Race for £3m challenge in 2014.

Click here to find out more about our community programmes.

Our total impact

For the fifth year, we’ve used our Total Impact Measurement & Management (TIMM) framework to monetise our economic, tax, social and environmental impacts. We estimate that our net contribution to the economy in 2017 totals £4.62bn. This is 28% more than our revenue, and £800m more than when we first measured our total impact five years ago. Once again, our positive economic (£2,701m) and tax (£1,814m) impacts account for the majority of the total, with an additional social impact of £256m. Our negative environmental impacts are -£146m.

You can find out more about our 2017 TIMM results here.
 

Awards and standards

We've continued to be recognised in 2017 in a number of benchmarks and standards relating to responsible business, equal opportunities, community engagement, environmental performance, and supply chain management.  You can find more details here.
 

Raising our sights to 2022

There’s always room to do more, so we’ve also developed a new framework for the next stage of our journey. We’ll be aligning our reporting to this from 2018.

Contact us

Bridget Jackson
Head of Corporate Sustainability
Tel: +44 (0)20 7213 2435
Email

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