Internal Firm Services

In order to deliver a first-class service to our clients, we need first-class support internally.

Our internal teams have a vital role to make sure we have all the right resources, services and technology.


Human Capital
PwC is all about people. Our Human Capital team is responsible for getting the most from our people - and for making sure our people get the most from working at PwC. Human Capital proactively drive and integrates all our HR services and initiatives, including:
  • Recruitment
  • Resource management and planning
  • Employer branding and recruitment marketing
  • Talent management
  • Careers service
  • Global mobility
  • Diversity and inclusion
  • Learning and development
  • Employee relations and processes
  • Reward and benefits
  • HR Technology
  • Project managers
  • Management information
  • Performance management and change management
  • HR Generalists.
By staying ahead of the game on the latest thinking in management and HR, Human Capital helps PwC remain employer of choice; in fact, we regularly top employer polls voted for by graduates and experienced workers alike.
Secretarial and Administration
Our secretaries and administrators are in many ways the backbone of every office of PwC - throughout PwC. They keep things ticking along, supporting fee-earners and other Internal Firm Services departments. From travel arrangements to diary co-ordination, from making sure procedural compliance to event organisation, their roles are often high-profile, but always crucial to the successful running of our offices and initiatives.
Internal Technology
Supporting the world’s leading technology enabled professional services network requires an agile and diverse team of technology professionals.

You’ll experience working as part of a dynamic team responsible for IT strategy, security, architecture and design, enterprise applications, projects and operations for the systems we use ourselves and those we provide to our clients.

A career in our internal technology team offers a unique perspective of how technology is used across all our business areas. It also affords the opportunity to work with big players in the IT services sector such as Microsoft and Google, and specialist providers in areas such as artificial intelligence, virtual and augmented reality, and lean, agile project delivery.

We’re looking for talented technology professionals with broad, transferable skills to fulfill a range of assignments in both projects and operations; more importantly people who possess the flexibility to adapt to the fast paced demands of our changing business.
Marketing, Communications & Business Development
Our Marketing, Communications & Business Development team is responsible for making sure our brand values and the services we provide to our clients remain consistently at the forefront with business leaders and the public. From media relations to strategic partnerships, from advertising to corporate sponsorship - our marketing activities provide vital business development support through creating a demand for PwC's services. They're also responsible for providing information that directly impacts on our ability to secure specific new business.

Areas include:
  • Public relations
  • Internal communications
  • Marketing
  • Branding
  • Online presence
  • Infrastructure and procurement
  • Business development and proposals
  • Graphic designers and creatives
  • Project managers
  • Community affairs
  • Alumni
  • Events management
  • Knowledge services
  • Compliance and risk management
Our internal finance team provides a centralised range of finance services across our business to drive sustainable profitable growth. They play a vital role contributing to; budget-setting, stewardship of the firm’s assets, managing financial risks, driving profitability and business development. They keep a close eye on revenue generation, providing insightful management information to the business - while managing important supplier relationships and educating all our staff on the effective use of internal financial systems. Opportunities exist to study for a relevant accountancy qualification.

Areas include:
  • Financial reporting
  • Financial control
  • Budgeting and forecasting
  • Cost control
  • Transaction procession
  • Treasury
  • Investment management
  • Corporate tax
Operate delivers large operational and managed service solutions for clients to meet regulatory, risk and compliance challenges.
  • Click here to find out more about Operate
  • Resource Management
    The Resource Management teams work in partnership with the business to deliver operational efficiency, workforce solutions, offer developmental deployment opportunities and support agility and adaptability.
  • Click here to find out more about Resource Management
  • Sales and Marketing
    In Sales and Marketing, our goal is to bring our clients and our people closer together to create great PwC experiences for everyone. We deliver commercial impact with purpose, using industry expertise and the best in tech innovation to keep our capabilities and point of view front of mind with business leaders and the public. Our teams are focused across two main dimensions, partnering with our business and delivering world class capabilities. Working together, we bring the full power of sales and marketing to the firm.

    Our Capabilities:
    Sales: New Business, Strategic Account Management, Pursuits & Proposals, Market & Industry Drivers
    Marketing: Marketing Centre of Excellence, Brand, Business-Aligned Marketing
    Client Experience: Client Relationship Programmes, Client Feedback, Insights & Analytics, Corporate Hospitality
    Delivery Hub: Creative CofE, Technical CofE, Events Management, MarTech, Sales Optimisation, Research Solutions.

  • Click here to view all our opportunities in Sales and Marketing
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