PwC Research is our specialist in-house global centre of excellence for primary research and evidence-based consulting services to an international client base
We work with a diverse range of businesses from those in regulated businesses such as financial services and utilities to technology firms, pharmaceutical companies and public sector clients.
We help clients that need to better understand important communities of interest such as customers, employees, citizens and channels to market. Our research provides the evidence and insight that can drive strategic change, support decision-making and help organisations mitigate risk and build trust into core business processes. Primary research can be a critical tool to allow businesses to meet compliance requirements, identify service performance gaps and better meet the needs of customers or employees.
Our advice covers four main areas:
Engaging with customers to understand needs, priorities, barriers to change or to create a better experience, drive loyalty or deliver enhanced customer outcomes.
Engaging with employees to help manage organisational change, understand culture, manage conduct or drive engagement with the business.
Providing strategic research advice to develop insight programmes that deliver clear benefits, are less complex and that do not duplicate existing business intelligence.
Getting heard above “the noise” with meaningful thought leadership insights that grab attention, holds interest and helps businesses gain competitive advantage.
When you join you’ll be building core skills in both qualitative and quantitative research across a three-year programme where you'll experience the full range of what we do, across a range of sectors. This will give you a taste of helping clients drive change based on actionable insight. You’ll be hands on as part of a client projects team from the very start and will receive a range of on the job training and formal training and will work towards the Market Research Society certificate.