Transport sector disruption lead, PwC United Kingdom
Grant Klein is a Partner at PwC, with 25 years working in various roles throughout the transport sector. He specialises in the customer experience for transport services, including ticketing, payment and information. He has advised public sector organisations including Transport for London, the Highways Agency and the Department for Transport. Prior to PwC, he worked as a market analyst, IT director for a major public transport owning group, and as adviser to the Secretary of State on road pricing.