The Golden Quarter

A live repository of retail insights as they build across the season.

Stay updated.

As this year’s Golden Quarter unfolds, this hub will be regularly updated to provide the latest analysis, research and commentary. Practical insights to arm retailers with the knowledge they need to help quickly attract and convert shoppers, find opportunities, improve sales, strip out costs and drive profitable growth. For this year and the next.

We will explore industry and technology trends, challenges and opportunities, assess the economic health of the retail sector and look closely at shopper behaviours.

Store openings and closures 2019

Retail closures on the high street are at a five-year high, but an increase in openings points to a revival in our towns and cities.

Explore key findings

Upcoming insights

  • Consumer Sentiment: A pulse of the nation, providing a predictor of future consumer spending patterns. 
    Live on 8 October 2019
  • Black Friday & Cyber Monday: Will Black Friday & Cyber Monday continue to provide retailers with a spike in sales or will more opt out of Black Friday promotions? 
    Live on 20 November 2019
  • Christmas Predictions: Our 12 predictions for shopper spending for the festive season.
    Live on 4 December 2019

  • Christmas Promotions: What does the promotional landscape look like at Christmas?
    Live on 17 December 2019

  • Retail Outlook 2020:  What do we predict will happen in retail over the next 12 months?
    Live in February 2020


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Contact us

Lisa Hooker

Leader of Industry for Consumer Markets, PwC United Kingdom

Tel: +44 (0) 7802 882 562

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