Improving data accuracy and creating valuable insights for housing association
Our client, a provider of affordable housing, had grown in recent years as a result of several mergers. A concerted effort was made to bring together processes and technology into one place, but there remained a challenge around understanding what property data it holds.
There was a lack of trust in data quality which meant that key questions such as how many properties the organisation owns couldn’t be accurately answered.
We carried out an Information Management review to understand the system landscape, data flow processes and data quality. We used data and analytics to support our findings, profiling and reconciling data from multiple systems.
Our work showed that less than half of the properties existed in all the key systems, and a business case for implementing Master Data Management was created.
Improving financial information management in a UK government department
Our client, a central government department, needed to overhaul its outdated system architecture to deliver a new policy requirement. Over time the various data systems across the firm had decayed to a point where the organisation could no longer fully trust the information gleaned from them and were missing opportunities for improved insight and increased operational efficiency.
With exceptionally tight timeframes (approximately 12 months) and huge volumes of unreliable data, our team set up a data management working group. Leveraging our trusted data methodology and dashboards our team developed a data migration strategy and data governance framework.
We then ran a data quality improvement programme across all data domains and implemented a master data management solution. Finally, our team successfully managed the migration of finance and operational data into the new bespoke operational system.
Our client has benefited from an improved single view of its data with consistent data standards and improved accuracy.