PwC has advised M&G Prudential in negotiating a transformational deal with Tata Consulting Services to enhance service for its UK savings and retirement customers

PwC’s Negotiation Strategy Group has advised M&G Prudential, the UK saving and investments business of Prudential plc, in negotiating a transformational deal with Tata Consulting Services to enhance service for its UK savings and retirement customers.

John Foley, Chief Executive of M&G Prudential, said: “Strategic partnerships are an important part of our five-year plan to improve customer outcomes through the £250 million capital investment our shareholders are making in the business.

“This partnership with TCS is an essential element of our strategy to create a digitally-enabled business. Our customers will receive a better service - day in, day out - as a result and our colleagues will be better equipped to provide that service more efficiently.”

The PwC Negotiation Strategy Group, led by Mark Gough, worked closely with M&G Prudential for more than a year. We provided strategic advice throughout the bidding process, guided Prudential through PwC’s Negotiation Preparation Framework before finally leading the formal negotiations through to signing.

JP Miller, Commercial Director of M&G Prudential, said: “PwC’s professionalism and commitment have been first class and the strength and quality across their team has been outstanding.”

PwC’s Negotiation Strategy Group is a multi-disciplinary team focused on helping clients prepare for and execute large complex negotiations.  

Contact us

Mark Gough

Negotiation Strategy Group Leader, PwC United Kingdom

Tel: +44 (0)7841 563494

Follow us