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Crisis: Estimating the costs and benefits of ending homelessness


To mark its 50th anniversary, Crisis published a plan to end homelessness. This set out the steps needed to prevent most homelessness from happening in the first place and, where homelessness is experienced, to ensure that it is short term and non-recurrent. Crisis wanted to estimate the expected costs and benefits of achieving its plan through different combinations of interventions to address and prevent homelessness.

What we did

Our analysis focused on estimating the total costs and benefits of Crisis’ plan. We worked with Crisis to define these interventions, assess the available evidence about their effectiveness and agree on the key parameters which drive the costs and benefits - the number of people expected to be supported, the duration of support, the potential pathways through the solutions and the cost per person supported.

We considered four categories of benefits arising from ending homelessness: avoided costs to local authorities and the Exchequer through reduced use of public services such as NHS, increased earnings and improved wellbeing from ability to work and obtaining secure housing.

Client benefits

Our report was published and presented by the client to its key stakeholders including other charities and key policy makers such as MHCLG. It has provided the charity with an evidence base to have discussions and negotiations on policy reform with government.

Contact us

Nick Forrest

Nick Forrest

UK Economics Consulting Leader, PwC United Kingdom

Tel: +44 (0)7803 617744

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