During the COVID-19 pandemic the amount of activity to be coordinated and mobilised can feel overwhelming. The need to properly plan is key, but can be challenging to do quickly and with the right rigour. You might have limited capacity with your team refocusing to meet increases in demand or your resources may be stretched over multiple projects whilst reacting to rapid changes in your business.There are often multiple meetings with different agendas, stakeholders and priorities. If not coordinated properly, a lack of communication and clarity on decisions can cause duplication, inefficiency, frustration and potentially the wrong decisions being made. This is where we can help.
We understand that failing to deliver key projects and services can have detrimental impacts on your stakeholders. You may not have the right skilled resources to deliver your current projects, or your current approaches may not be effective to achieve success or deliver value. You might find that by not delivering effectively and efficiently, your costs increase or your reputation is damaged.
In high pressure situations, we recognise how difficult it can be to maintain accurate project and programme plans. Things can change quickly and in the absence of accurate plans, it can be impossible to truly understand priority tasks and deployment. This can result in key dependencies being missed, wrong business decisions being made and ultimately project goals not being achieved.
We’re here to help you to deliver success by rapidly deploying our skilled resources, delivery methodologies, toolkits and standardised processes that can release your staff to support other business critical activities. Our Project Management Office (PMO) resources can set up the correct planning governance and cadence providing an engine room for the delivery of critical projects. Quickly.
We provide you with highly skilled project managers and PMO teams to fill any resource gaps you might have, allowing your business to realign its strategy and change priorities to reflect the current environment. Teams can be deployed remotely in 24-48 hours to start delivering business critical projects.
Our tried and tested processes are designed to deliver efficient and effective outputs and work with you to define the best processes and implement best practice. We use the right technology to protect your project and business ensuring it is efficient and resilient. Our tested digital accelerators such as Cora PPM and Power BI can be used to provide real time project controls and information.
Challenge: Our client had a number of regulatory deadlines that could not be met by their in-house legal team and also required more structure and governance around: tracking actions, planning, milestone tracking and status updates.
How we helped: We supported the client on various outreach projects in relation to regulatory and business change and used a combination of our people and technology to: re-paper contracts, reach out to their clients and update their internal systems. Our team also supported an additional data integrity project to ensure the quality of the data. We reviewed existing plans and implemented new and achievable timelines by: holding weekly catch ups with individual workstream leads to update plans and logs, creating and maintaining logs, creating and maintaining status updates, holding operational leads to account over actions and timelines, hosting weekly updates with the client and refining client communications.
Outcome: A realistic and streamlined project. Trusted and informed relationships were developed with the client and PMOs across the global project, with a willingness to collaborate and share best practice to deliver consistent, quality outputs across the programme.
Managing Director, Operate, PwC United Kingdom