The payment services landscape has evolved significantly over the last few years, with consumers and businesses increasingly using payment institutions and electronic money firms to undertake activities traditionally undertaken by banks. This has significantly picked up with the rising market and economic uncertainty brought about by Brexit and the COVID-19 pandemic. There is now even more focus on payment institutions and electronic money firms to mitigate harm to customers and increase operational resilience.
In this paper, we share our viewpoint on the key areas payment firms should be focussing on, including:
Mark Crowhurst
Director, Treasury Advisory in Financial Services, PwC United Kingdom
Tel: +44 (0)7738 313136