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Career Conversation

Frequently asked questions

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Our Career Conversation video interview gives you the opportunity to tell us about yourself, and why you’ve applied to us.

You can take the interview in a place that’s convenient for you; in one go, or over several sittings. You can also practice as many times as you like before you start. It’s fine to use a phone or a tablet, but we recommend using a desktop or laptop computer, in a Google Chrome web browser.

We know this may be a new experience for you, so here are some hints and tips to help you prepare.

If you’re experiencing issues that you’re unable to resolve, please contact us at or phone 0808 100 1500 or +44(0)1952 568 470 and quote your candidate reference number.

Preparing for your video interview – hints and tips

  1. Test your technology is working before you start - is your internet working? Does your device have enough charge? Have you removed any likely distractions?
  2. Check the lighting and the sound - can you be seen and heard clearly?
  3. Check what you’re wearing is appropriate for an interview. You can find more information on our dress code on our website.
  4. Make sure you have enough time - the interview will last no longer than an hour in total.
  5. Throughout the interview you'll be presented with various questions and be asked to record your response to each. You'll have some preparation time so feel free to make notes - it's ok to refer to these in the interview.
  6. This is your opportunity to tell us why you're interested in a career with us. You can prepare in advance by thinking about the behaviours and skills we’re looking for and coming prepared with an understanding of PwC, what we do and the role you’re applying for. We would encourage you to do your research, including using the PwC website and referring back to the job description for your role.
  7. You will also be asked some scenario based questions and will complete a mini-case study. If the world of professional services is new to you, you can build your knowledge of business vocabulary by visiting our “Business 101” glossary. You can also complete video interviews eLearn on our Employability Hub.

Completing your interview

Look at the camera, not at the screen

Looking at your webcam while speaking gives the feeling of eye contact to the person on the other end.

Be aware of your lighting, positioning, and background

Pay close attention to how you look during setup. Ideally, place a source of light in front of you, and avoid sources of bright light (e.g. windows) directly behind you, as this can make it hard to see your face.

Do the practice questions

Taking the practice questions will help you get comfortable with the style and timing of a video interview. These are not your real interview questions, they will not be seen by the recruitment team, and you can practice as many times as you like.

Be yourself

Interviewing can be nerve-wracking. Doing a video interview lets you take the interview in your own space and in your own time. Get comfortable and be confident in yourself.

What if I lose the connection during the interview

Don't panic. Close your web browser, re-open it, go back to your interview invitation and start it again. You’ll be returned to your last unanswered question.

Devices you can use to take the interview

You can use any of these devices to take the interview:

To take the video interview, you’ll need a supported device with a functional webcam and microphone, and an internet connection. Many computers have a built-in webcam and microphone; you can also use an external webcam and microphone.

You can use any of these devices to take the interview:

  • Computer running Windows 7, Windows 8, or Windows 10

  • Apple computer running OS X 10.10 or higher

  • Android smartphone or tablet version 4.4, or higher, with a front-facing camera

  • Apple smartphone (iPhone) or tablet (iPad) version 9, or higher, with a front-facing camera

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The following browsers and browser versions are supported:

  • Latest version of Google Chrome (preferred browser)

  • Latest version of Firefox

  • Internet Explorer version 11

  • Safari version 9, or higher

  • Latest version of Microsoft Edge

Before you start the interview, a connection test will be performed. If the connection test fails, please try restarting your router by unplugging it, waiting 30 seconds, and then plugging it in again. If the issue persists, try using a different internet browser. Lastly, please try using a different internet connection.

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How long will it take to receive my outcome?

Your outcome and feedback will usually be provided to you within 7 working days. This may be longer for certain roles (for example deadline driven roles, see below). 

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Is there a deadline to complete the tests?

For some roles, yes. Where there are deadlines applicable these were shown on the job description when you applied. These deadlines can also be found here. For all other roles, we’d encourage you to complete the test as soon as possible as we fill positions on a rolling basis.

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