Video Interview

Frequently asked questions

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Our video interview gives you the opportunity to tell us about yourself, and why you’ve applied to us.

The video interview is pre-recorded so you can take the interview at a time that suits you, but please make sure that you complete it in one sitting and at a time when you won’t be disturbed by others.

It’s fine to use a phone or a tablet, but we recommend using a desktop or laptop computer, in a Google Chrome web browser.

We know this may be a new experience for you, so here are some hints and tips to help you prepare.

If you’re experiencing any issues that you’re unable to resolve, please contact us via our recruitment queries webpage and quote your candidate reference number.

  1. Test that your technology is working before you start - is your internet working? Does your device have enough charge? Have you removed any likely distractions?
  2. Check the lighting and the sound - can you be seen and heard clearly?
  3. Check what you’re wearing is appropriate for an interview. You can find more information on our dress code in this video.
  4. Make sure you have enough time - the interview will last no longer than an hour in total.
  5. Throughout the interview you'll be presented with various questions and be asked to record your response to each. You may have made notes in advance and it’s okay to refer to these in the interview just try not to rely on them as this can come across as scripted. This is your opportunity to tell us why you're interested in a career with us. You can prepare in advance by thinking about the behaviours and skills we’re looking for and coming prepared with an understanding of PwC, what we do and the role you’re applying for. We would encourage you to do your research, including using the PwC website and referring back to the job description for your role.
  6. You’ll also be asked some scenario based questions, so if the world of professional services is new to you, you can build your knowledge of business vocabulary by visiting our “Business 101” glossary

Look at the camera, not at the screen

Looking at your camera when speaking gives the feeling of eye contact to the person on the other end.

Be aware of your lighting, positioning, and background

Pay close attention to how you look during setup. Ideally, place a source of light in front of you, and avoid sources of bright light (e.g. windows) directly behind you, as this can make it hard to see your face.

Do the practice questions

Taking the practice questions will help you get comfortable with the style and timing of a video interview. These are not your real interview questions, they won’t be seen by the recruitment team, and you can practise as many times as you like.

Be yourself

Interviewing can be nerve-wracking. Doing a video interview lets you take the interview in your own space and in your own time. Get comfortable and be confident in yourself.

What if I lose the connection during the interview?

Don't panic. Close your web browser, re-open it, go back to your interview invitation and start it again. There is a technical support team you can contact if you need to.

You can use any of these devices to take the interview:

To take the video interview, you’ll need a supported device with a functional webcam and microphone, and a steady internet connection. Many computers have a built-in webcam and microphone; you can also use an external webcam and microphone.

You can use any of these devices to take the interview:

  • Computer running Windows 7, Windows 8, or Windows 10

  • Apple computer running OS X 10.10 or higher

  • Android smartphone or tablet version 4.4, or higher, with a front-facing camera

  • Apple smartphone (iPhone) or tablet (iPad) version 9, or higher, with a front-facing camera

The following browsers and browser versions are supported:

  • Latest version of Google Chrome (preferred browser)

Please note that Safari (the default browser on MacBook) is not supported, and you will need to download Google Chrome to access our video interview platform.

Before you start the interview, a connection test will be performed. If the connection test fails, please try restarting your router by unplugging it, waiting 30 seconds, and then plugging it in again. If the issue persists, try using a different internet browser listed above. Lastly, please try using a different internet connection.

Is there a deadline to complete the video?

You’ll need to complete your video interview in one sitting. The interview should take no longer than an hour to complete. You should complete the Video Interview within one week of receiving the invite.


How long will it take to receive my outcome?

We’ll let you know whether you’re successful in making it through to the assessment centre at least a week prior to the assessment centre window. You’ll be able to see when our assessment centres take place on the job description when you apply.