The management and direction of retail banking is at the forefront of the government, regulatory and media agenda, as well as being a key issue for banks themselves. The spotlight has intensified the focus on how to generate sustainable returns and the associated pricing, credit risk and customer protection issues that underpin this. Most retail banks’ ability to meet these demands is being hampered by legacy systems, data and information. The need for investment in core systems and processes has therefore never been more compelling, though this can run up against the immediate pressure to cut costs. Institutions also face fundamental challenges to their traditional approaches to capital, liquidity and regulatory risk management.
Stay ahead
Drawing on our knowledge and expertise, we are well-placed to help our UK clients stay ahead of the competition and the accelerating pace of market and regulatory change. Our specialist expertise in a range of key areas including assurance, tax, human resources, transaction services and consulting, is augmented by market leading analysis and contributions to the development of industry best practice.