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We combine the best sector and domain expertise with data-led insight and digital assets to provide end-to-end managed services, from strategy to delivery.
We get to know your business, working seamlessly with your systems to integrate the right technology. And we work alongside your people, sharing knowledge to develop your in-house capabilities for the long term. We are at your side to ensure your organisation continually evolves, embracing change together, and delivering outcomes that last. We’re one team, delivering together, for you and your ambitions.
PwC’s managed services help you achieve your ambitions faster by delivering so much more than outsourcing. We bring the capabilities, skills and passion of our people to run your business functions end-to-end, working in partnership with you and your teams.
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How does PwC’s approach to managed services help you achieve your ambitions faster? It’s about looking at our role as not outsourcing, but a chance to work with you in partnership. Ian McConnell, Execution Managed Services Lead Partner, explains the human-led, tech-powered ethos that lets us deliver more.
View Transcript“Our clients tell us, something that sets us apart is how our delivery model supports their commitment to delivering sustained outcomes.
Our expertly qualified team of over 4,000 permanent people in the UK deliver ISO-accredited processes. And they also provide our clients with the agility and flexibility to keep pace with their ambitions by plugging into our global delivery network (totalling 41,000 professionals worldwide).
We embed new skills, digitise processes using the right technology and bring best practice so we feel like an extension of your own team. And with high staff satisfaction and low attrition rates, your dedicated service manager and team will be there for as long as you need them.”
Kieragh Nelson,
Partner, Execution Managed Services, PwC UK
of the Future Fund loan scheme dispersed, benefiting over a thousand companies
efficiencies made to an insurance claims handling process, and successfully upskilled workforce
improvement in average call handling time for Ramsay Health Care
We bring together our industry and domain specialists and solution architects with your teams to design and build solutions with you. We curate the right technology solutions by optimising your existing assets and introducing new leading edge and established technologies from our ecosystem of alliances.
We build the right team of specialists for every, individual solution - run from our offices, or from yours. We continually invest in training and development with 10,000+ hours a month of domain, expert-led training programmes.
In addition to our strong technology alliances, we have built our own Advanced Research Centre, collaborating with universities to uncover next-generation technology and products, to curate the right technology for you.
We can deploy our teams at speed when you need them most, or transform and continue to run a service long-term.
Our commercial arrangements reward the value and outcomes we deliver. And our flexible and agile contracts mean you are always in control and able to up-and down-scale capacity as you need it.
We challenge thinking, introduce new ways of working and develop your own teams to make them stronger for the long-term and deliver sustained outcomes.
We can transform and run one or all of your critical, but non-core, business services and internal functions, allowing you to focus on your core business.
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We can run your risk, resilience and compliance functions to ensure better visibility and management of risk, regulation and avoidance of fines.
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We run your digital supply chain function to deliver optimised processes to keep you resilient and cost effective. We can support across the commercial lifecycle providing procurement, contract management, category management, supplier relationship management, supply chain planning and supply chain management services.
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This combines our core customer management, customer operations services and market managed services. We will design, scale, transform and run your customer offerings to drive both consistent customer and consumer outcomes as well as value for your business.
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We help build and run your Cloud environment through innovation, differentiation and cost efficiencies. We manage the security, scalability and agility of your services or specific key applications.
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It might be addressing immediate skills gaps. Or transforming your organisation for the long term. Whatever your ambition, tech and business outcomes are accelerated through skilled people. Hear in their own words how they work.
We work with an ecosystem of 30+ technology partners, from the biggest established names to bespoke and industry-specific solutions alongside our own proprietary tech. Most importantly, we understand how to embed it seamlessly for your people and current operating environment. So you get results faster.
David Allen
Partner, Global EMS Market Activation Lead for Managed Services, PwC United Kingdom
Tel: +44 (0)7843 334629