UK Annual Report 2018
Leading in changing times: Working together
Continue scrolling down the page to hear from our Chairman and to get an overview of each section of our report.
Kevin Ellis, Chairman and Senior Partner, reflects on the opportunities and challenges we faced over the past year Transcript
Kevin
Ellis
Watch our Chairman and Senior Partner, Kevin Ellis, discuss the past year at PwC UK. From our performance to our purpose, Kevin reflects on the opportunities and challenges we faced as well as his vision for the future of our firm.
Working together with a common purpose

Welcome to our 2018 annual report. This year we’re focussing on how our people work together across the business, with clients and key stakeholders, to lead the way in changing times. We’re sharing our journey through videos and infographics, case studies and data explorers. You can also read about our strategy here.

Watch our Chairman and Senior Partner, Kevin Ellis, discuss the past year at PwC UK. From our performance to our purpose, Kevin reflects on the opportunities and challenges we faced as well as his vision for the future of our firm.

We have 22,305 employees in the UK, Channel Islands and Middle East and 915 UK partners
We have 59 offices throughout the UK, Channel Islands and Middle East Find out about our new Birmingham and Manchester offices and other stories
46% of our new hires were women and 29% were black and minority ethnic (BAME).
104,073 people applied for a job with us this year. Our new joiners included 1,297 graduates and school leavers and 2,144 experienced professionals

We work with over

25,300

clients, helping them to create the value that they’re looking for.

66,402: Number of hours volunteered by our people during the working day
Supporting our communities

We know that many of our people want to ‘give something back’ to society, while developing their skills, so we continue to offer a significant amount of time – up to six days per year - for any of our staff or partners to volunteer with our strategic community partners. We aim to collectively volunteer at least 50,000 hours each year, and this year has seen a total of 66,402 hours reaching a staggering 23,500 beneficiaries.

Find out how our firm is performing financially
PwC UK's Chief Operating Officer and Managing Partner - International, Warwick Hunt, shares financial highlights for the year to June 2018 Transcript
Warwick
Hunt
PwC UK's Chief Operating Officer and Managing Partner - International, Warwick Hunt, shares financial highlights for the year to June 2018

We have continued to invest in our people, clients, and technology. In the past year all areas of our business grew, overcoming a challenging economic and political environment.

Watch our Chief Operating Officer, Warwick Hunt give highlights of our financial performance for our UK and Middle East businesses, explore our revenues in detail and see our key performance indicators.

Our key performance indicators 2018
Revenue
2018
£3,764m
5%
5%
2017
£3,598m
Distributable profit per partner
2018
£712,000
9%
8%
2017
£652,000
915 UK partners
Total tax contributions
2018
£1,182m
2017
£1,163m

Taxes collected
£699m
Taxes borne
£464m
Taxes collected£709m
Taxes borne£473m
Employee engagement scores
2018
71%
1%
2017
72%
Client satisfaction scores
2018 Client assignment feedback
8.63/10
2017
8.52/10

52% net promoter score
54% net promoter score
Explore our revenues with the interactive data explorer
Line of services

We have a broad and well-diversified business with clients spanning a range of industries and sectors. Our core lines of service are Assurance, Consulting, Deals and Tax. We tailor our services to specific client needs and we offer an integrated approach.

Market segment

A major strength of our business is our balanced portfolio. In FY18, 29% of our revenue came from inbound clients headquartered overseas, while 22% of from work with private businesses.

Industry segment

Despite economic uncertainty, our industry groups performed strongly this year across the board.

Service analysis

We’ve seen continued demand for services from our non-audit clients and Mandatory Firm Rotation has brought significant opportunities and allowed us to develop new relationships.

Following a reclassification of Industries 2017 comparatives have been restated
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Annual Report enquiries
Corporate Affairs, PwC United Kingdom
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