Next generation digital banking

Digital banking experiences are continuously evolving. There is a step change in the banking experience where many customers are moving away from the branch, to website, to app and finally to ecosystem services that connect a customer journey further up the value chain to make the management of their finances more relevant and part of their day to day lives.

We are entering an economy of purpose- and outcome-driven solutions which does not mean digital is the complete answer, human connection is key, however, is far more impactful if based on a deep understanding of the customer driven by reliable insight and analytics.

For financial institutions, that means providing a modern and relevant digital banking platform that makes life easier, delights customers and builds loyalty.

There are many opportunities in which banks can address these challenges and technology is a means to differentiate. That is why we have developed a digital banking concept called Tysl; a fully functioning platform designed to demonstrate a connected banking experience through a modern ecosystem architecture.

“Tysl concept platform illustrates a new way of delivering digital solutions via a modern, low cost and customer centric banking platform. It is helping our clients reach new customers, upsell and grow topline revenue by adding enhanced capabilities and significantly reducing the costs of servicing the client from onboarding to in-life servicing.”

James MorganLead Partner, Digital Banking, PwC

Digital banking brought to life

Tysl is a digital banking concept platform, designed and developed to solve the latest business, customer experience and technology challenges facing Retail, Commercial Banks and Building Societies.

Whether you’re looking to launch a new product, improve your customer experience and automate end to end banking processes; Tysl provides everything you need to launch new capabilities, rapidly.

Tysl has been developed by PwC’s Digital Banking Transformation practice whose experience covers the launch of new “greenfield” digital banks and platforms as well as rapidly enhancing existing capabilities on legacy infrastructure.

Tysl is a highly modular concept platform that has been configured from an ecosystem of the latest modern cloud-native technology components. Combining the latest Fintech innovation with proven, scalable and resilient enterprise platforms.

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PwC is helping to shape the future of banking

Tysl will illustrate how next generation digital banking can:

  • Help clients reach new customers and grow revenue by adding enhanced digital capabilities, reducing opportunity costs and revenue leakage associated with a poor customer and lending experience
  • Deliver automated onboarding & credit decisioning significantly reducing the costs of servicing the client
  • Reduce technology TCO via faster time to market, reduced implementation costs with significant reduction in BAU costs via a highly resilient and low run cost SaaS infrastructure
  • Use agile and rapid deployment based on configuration vs coding and provide ‘easy’ integration through out-of-box best of breed services & open standards
  • Provide seamless API integration architecture to third-party Fintech ecosystems and partners

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Contact us

James Morgan

Partner, Banking and Capital Markets , London, PwC United Kingdom

+44 (0)7776 180836


Will Stevns

Customer Led Transformation Leader, Midlands Consulting and Financial Services Lead, PwC United Kingdom

+44 (0)7841 567045


Mike Kennelly

Senior Director, Digital transformation, PwC United Kingdom

+44 (0)7764 958107


Martin Hampton

Alliances Lead, Tysl, PwC United Kingdom

+44 (0)7713 311335


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