How retailers should navigate the changing payments landscape

The future of retailer payments

Insight

Payments have always been a core part of any retailer's business. Increasingly, retailers from traditional grocers (e.g. Tesco) to direct-to-consumer players (e.g. ASOS) are becoming more sophisticated and more involved in the value capture associated with payment processing.

As technology advances and the payments ecosystem continues its trend towards decentralisation, retailers can leverage payments expertise as a strategic tool to drive down costs or add ancillary revenue. Retailer’s engagement in the payments space will also have downstream implications for incumbents on both the issuer and acquiring side of the payments industry.

“As the payments ecosystem continues its trend towards decentralisation, retailers can leverage payments expertise as a strategic tool.”

Contact us

Peter Hewlett

FinTech Leader, PwC United Kingdom

Tel: +44 (0)7483 356243

Rhys Dalkin

Banking and Payments Director, Strategy& UK

Tel: +44 (0)7858 997421

Constanza Vargas Corbacho

Payments and Financial Services Strategy, Manager, Strategy& UK

Tel: +44 (0)7483 388279

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