Benchmarking suggests UK residential mortgage lenders are moving toward wider use of AVMs for residential property valuations, but from a low and uneven starting point. The main driver behind AVM adoption is credit life cycle transformation and automation, with lenders’ strategies increasingly emphasising speeding up time-to-offer to deliver an improved customer experience and decreasing property valuation costs – AVMs offer a near-instantaneous answer at a lower cost. Regulatory clarifications as part of the Basel 3.1 reforms have also triggered renewed interest in AVM usage policies across UK lenders, though regulatory change is seldom the sole driver of changing practices.
If you would like to discuss the findings of the survey and what the results mean for your organisation, please get in touch with the team.
PwC AVM Benchmarking Survey 2026 report
