Landlords
These FAQs relate to National Car Parks Limited and NCP Empire No.2 Limited only. If you have queries regarding other entities within the Group, please contact them through your usual channels of communication.
We are currently in the process of writing to all landlords by post and where possible email regarding the ongoing status of their property. If you have not received any correspondence by 26 March 2026, please contact uk_ncp_landlords@pwc.com
| What is happening with my property? | You should receive a letter from us to tell you regarding the administrators’ intentions for the property. If you have not received a letter by 26 March 2026, please contact uk_ncp_landlords@pwc.com
Please note that we will endeavour to reply to any emails to this inbox within three working days, however due to high volumes of emails being received, it may take slightly longer.
Please be advised that any requests for property inspections will also take an additional 72 hours to arrange.
In the following sections, you will find frequently asked questions regarding your property. |
| How long do you expect the administration process to last? | Unfortunately, our team cannot provide any further information relating to how long the administration process will continue as the process is complex and there are a lot of factors to be considered. |
| For what period will I continue to get paid? | We understand that all rent has already been paid up to 25 March 2026. For as long as the business in administration continues to beneficially occupy the property after this date, rent will be paid from that date until the business no longer occupies the property. Payments will be made monthly in arrears until this point. |
| When am I going to get paid? | For as long as the business in administration continues to beneficially occupy the property, you will be paid monthly in arrears as long as you have submitted an invoice before 1st of each month. If you charge VAT, this must be a valid VAT invoice and not an application for payment. Payments will be made by the 10th of the following month where invoices have been received by the last day of the previous month, the first. The first payment run will take place no later than 10 May for amounts due up to 30 April 2026. Please note that insolvency case law states that rent accrues daily in arrears and therefore there is no legal obligation to pay rent in advance or in line with previous contractual terms. |
| What requirements are there for invoices to be processed? | If you have been advised that the Company is continuing to beneficially occupy the property, please provide invoices as set out in the initial landlord letter. The requirements are:
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| Do you accept applications for payment? | No, if you are charging VAT, all requests for payment must be in the form of a valid VAT invoice in order to be processed for payment. |
| What happens if I’m owed amounts from before the administration (including service charge, utilities etc.)? | If there are rental arrears for the period of occupation before the date of our appointment on 16 March 2026, these will be an unsecured claim in the administration and creditors should submit a claim in the administration of the company which held the lease. You will receive a separate communication regarding how to submit a claim and details can also be found in the creditors section of www.pwc.co.uk/ncp.
At this stage, we are unable to give further information on the level of any dividend which might be paid, or the timing of this. We will provide updates on this in due course via our website. |
| Can I forfeit the lease? | Following the appointment of administrators, landlords may not commence or continue forfeiture proceedings or exercise other enforcement remedies without either the consent of the Administrators or the permission of the Court. |
