We bring smart, scalable solutions so you can build transparency and control across your supply chain.
Embedded Commercial Intelligence (ECI)
Too much money is being spent on large ERP systems that do not enable cost control and transparency over skewed spend with suppliers. In many organisations, 80% of spend is typically driven by as little as 5–10% of suppliers, especially in high-value categories. The one-size-fits-all ERP solution, does not provide sufficient commercial control over the skew, with a 3-way match often resulting in contractual leakage and cost inefficiencies.
Designed by you, for you. We deliver transparency and control. ECI connects commercial, financial and operational data with real-time cost validation and intelligence to give you the visibility to act early, the insight to act wisely and the tools to embed lasting commercial change.
Traditional tools only allow you to manually check a small portion of spend. ECI validates 100% of your supplier costs in real time, flagging risks, highlighting leakage and unlocking value automatically.
Embedded Commercial Intelligence (ECI)
“For the first time in my Head of Fleet job, I have found myself in a position where I have the data, and I have it clear.”
Head of Fleet,ECI User, UK Water Client5–15%
5–15% value leakage prevention: Use embedded cost intelligence to detect overspend, eliminate duplication and validate costs are charged in line with commercial terms.
Connected
Empower teams with connected insights: Break down silos with one source of commercial truth, connecting procurement, finance and commercial data, giving you the clarity to act faster and smarter.
30%
Up to 30% operational savings: Replace manual processes with intelligent automation and tailored dashboards that drive confidence and accountability across your contracts.
Actionable Insight
Build a resilient, cost-intelligent business: Turn spend data into performance insight, so you can respond to pressure, unlock savings and sustain value in the long term.
“ECI will position us to be more value focused…and gives us the visibility where there is cost efficiency opportunities and value leakage.”
Head of Commercial Assurance,UK ClientTurning intelligence into impact, at speed, at scale, and where it counts
PwC’s Embedded Commercial Intelligence is a transformational capability designed to deliver real-time cost validation and commercial control at scale.
We’re embedding ECI across major programmes, from infrastructure to local government, helping clients unlock savings, prevent contractual leakage, and accelerate operational efficiency, delivering a minimum of a 4:1 ROI.
Our solution is built on your data stack, integrating seamlessly with your existing systems and backed by our alliances with cloud and analytics leaders.
Agentic AI - Building the foundation for agentic commercial control
Through ECI, we have supported clients to bring together trusted commercial data, codify contract and control logic, and embed the governance needed to turn insight into action. This creates a proven foundation for more intelligent and automated commercial management.
Building on these foundations, organisations can move towards agentic AI. AI agents can continuously monitor activity, investigate exceptions, recommend interventions and initiate defined commercial workflows, helping teams move from insight to action faster, while retaining appropriate human oversight.
We co-develop ECI dashboards with commercial and operational teams on the ground, tailoring insights to real-world decisions and helping teams act with confidence and speed.
As trusted advisors in commercial assurance, we bring industry insight, deliver rigour and accelerate value realisation, alongside bringing you on the journey, so, you don’t just deploy technology, you build lasting capability.
“Before having the tool we have had to work using very manual processes. ECI brought all the data into one place and automated the process for us.”
Reactive Maintenance Contract ManagerIndustry recognition
The PwC and Yorkshire Water ECI programme is a finalist in the Performance Improvement in the Private Sector category at the MCA Awards 2026.
Yorkshire Water’s ECI programme was also highly commended at the 2026 Purchase to Pay Network Awards, presented at the P2P Transformation Summit.
Contact us
Partner, Commercial Assurance National Lead, PwC United Kingdom
Tel: +44 (0)7718 928344
