Even with the emergence of Software as a Service (SaaS) platforms the cost of maintaining and improving your IT infrastructure can mount up, but it’s a necessity if you’re going to meet the demands of your customers. And the cost of not keeping up can have a serious impact on the long-term profitability of your business.
Without the right systems in place you won’t be able to gather the data you need to understand your business, your customers and your market. But, even when you have the right tools, keeping these systems maintained and well-managed can drain a lot of your time and resources.
Our Application Management Services team can take the weight off your organisation, helping you overcome these challenges. This will improve your performance and help you achieve your business targets.
Because the needs of your business will change based on the demands of your market and your wider commercial objectives, and because technologies emerge and evolve so rapidly, our application management services are designed to be flexible.
We’ll consult with you and help you choose the service elements that are right for your business. These can be delivered on-site or through cloud-based services, and you’ll have complete control in defining your SLA.
As more and more services and applications run in the cloud it can be difficult to keep track of everything and make sure your business is getting the maximum benefits. Our expertise in cloud managed services means you can get on with growing your business while we deliver the support you need.
We also provide the necessary structure to ensure our services are managed and implemented efficiently. We follow an ITIL framework, which is ISO20000-1 accredited. This supports decision making to ensure that our application management services align with the needs of your business.
Our team are all fully certified and have years of experience in application management services, with a strong focus on SaaS platforms. They continue to keep their knowledge and skills up to date, and inline with agreed best practice.
We work with industry-recognised leaders in enterprise applications such as:
But we are equally able to handle any system you have in place, whether cloud based or onsite. Our depth of experience means that we understand how your applications fit into your wider business, and can ensure you get the most from them.
We continue to carry out application support for leading companies around the globe. And with a worldwide network of specialists to call on you can be assured that however your business grows and develops we can provide the services you need, when you need them.
Partner, PwC United Kingdom
Tel: +44 (0)20 7213 4308