Global Business Services (GBS) have traditionally focused on standardisation and cost efficiency. PwC UK and Leah are working together to help organisations take the next step: moving from fragmented, task-based approaches to operating models built around end-to-end outcomes, connected intelligent agents and continuous improvement. We're combining PwC UK's industry and business function expertise with Leah's enterprise-grade Agentic Operating System. The outcome? The ability to reimagine and reinvent your business functions, including HR, procurement, legal, finance and customer and beyond.
“We see Agentic playing a key role in creating value for organisations as they reimagine their business models. Our clients are looking for operating models where intelligent agents work together across critical business functions, not tools that solve individual tasks in isolation. Leah’s Agentic Operating System gives us a platform that can support coordinated, agent-driven work at the scale our clients require working alongside and amplifying the investments they have made in business applications.”
Jonathan House, Head of Consulting, PwC UK
Find out more in our joint announcement on how PwC UK and Leah are partnering to power agentic operating models and support the transformation of Global Business Services.
Why PwC UK and Leah
PwC UK brings deep industry knowledge, functional expertise and experience in designing and standing up next-generation Global Business Services. Leah is a global leader in AI and contract lifecycle management, with an Agentic Operating System that brings together orchestrators, intelligent flows and domain-specific agents capable of reasoning, acting and collaborating across end-to-end enterprise processes.
Together, PwC UK and Leah aim to help organisations move beyond experimentation and embedding agentic AI into how work is coordinated, governed, and scaled, particularly within Global Business Services.
“Leah brings the domain expertise organisations need to define their AI strategies and the operating system to put those strategies into practice. Working with PwC UK and embedding Leah Agentic Operating System allows us to help clients move from experimentation to scalable, agent-driven operating models.”
Sarvarth Misra, CEO and Co-founder, Leah
This collaboration builds on Leah’s existing alliance relationship with PwC UK and reinforces Leah’s role as a strategic technology partner in PwC’s AI-led transformation agenda, helping clients realise value from AI at scale across their Global Business Services.
Insights and case studies
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Contact us
Prasun Shah
Partner, Workforce Technology & Transformation CTO, Consulting AI Leader, PwC United Kingdom
Tel: +44 (0)7483 365055
Simon Seymour
Eminence and Innovation Leader, Finance and Business Transformation, Partner, PwC United Kingdom
Tel: +44 (0)7725 706220
