We bring smart, scalable solutions so you can build transparency and control across your supply chain.

Embedded Commercial Intelligence (ECI)

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Too much money is being spent on large ERP systems that do not enable cost control and transparency over skewed spend with suppliers. In many organisations, 80% of spend is typically driven by as little as 5–10% of suppliers, especially in high-value categories. The one-size-fits-all ERP solution, does not provide sufficient commercial control over the skew, with a 3-way match often resulting in contractual leakage and cost inefficiencies.

Designed by you, for you. We deliver transparency and control. ECI connects commercial, financial and operational data with real-time cost validation and intelligence to give you the visibility to act early, the insight to act wisely and the tools to embed lasting commercial change.

Traditional tools only allow you to manually check a small portion of spend. ECI validates 100% of your supplier costs in real time, flagging risks, highlighting leakage and unlocking value automatically.

Video 07/08/25

Embedded Commercial Intelligence (ECI)

We bring smart, scalable solutions so you can bring transparency and control across your supply chain

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“For the first time in my Head of Fleet job, I have found myself in a position where I have the data, and I have it clear.”

Head of Fleet,ECI User, UK Water Client
5–15%

5–15% value leakage prevention: Use embedded cost intelligence to detect overspend, eliminate duplication and validate costs are charged in line with commercial terms.

Connected

Empower teams with connected insights: Break down silos with one source of commercial truth, connecting procurement, finance and commercial data, giving you the clarity to act faster and smarter.

30%

Up to 30% operational savings: Replace manual processes with intelligent automation and tailored dashboards that drive confidence and accountability across your contracts.

Actionable Insight

Build a resilient, cost-intelligent business: Turn spend data into performance insight, so you can respond to pressure, unlock savings and sustain value in the long term.

“ECI will position us to be more value focused…and gives us the visibility where there is cost efficiency opportunities and value leakage.”

Head of Commercial Assurance,UK Client

Turning intelligence into impact, at speed, at scale, and where it counts

PwC’s Embedded Commercial Intelligence is a transformational capability designed to deliver real-time cost validation and commercial control at scale.

We’re embedding ECI across major programmes, from infrastructure to local government, helping clients unlock savings, prevent contractual leakage, and accelerate operational efficiency, delivering a minimum of a 4:1 ROI.

Our solution is built on your data stack, integrating seamlessly with your existing systems and backed by our alliances with cloud and analytics leaders.

We co-develop ECI dashboards with commercial and operational teams on the ground, tailoring insights to real-world decisions and helping teams act with confidence and speed.

As trusted advisors in commercial assurance, we bring industry insight, deliver rigour and accelerate value realisation, alongside bringing you on the journey, so, you don’t just deploy technology, you build lasting capability.

“Before having the tool we have had to work using very manual processes. ECI brought all the data into one place and automated the process for us.”

Reactive Maintenance Contract Manager​

Contact us

Qadir  Marikar

Qadir Marikar

Partner, Commercial Assurance National Lead, PwC United Kingdom

Tel: +44 (0)7718 928344

Jennifer Crooks

Jennifer Crooks

Director in Commercial Control, PwC United Kingdom

Tel: +44 (0)7841 567356

Alex Short

Alex Short

Director, Commercial Assurance, PwC United Kingdom

Tel: +44 (0)7725 068468

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