Video transcript: Embedded Commercial Intelligence (ECI)

Playback of this video is not currently available

2:32

Transcript

Cost transparency and control is essential, but most organizations are still settling for less, missing out on the power of technology and AI to unlock significant contract value.

Embedded commercial intelligence or ECI provides real time cost validation and actionable insights to commercial, procurement, financial and operational teams, ransforming the way contracts are managed, value is protected, and decisions are made.

Early adopters of ECI have seen value leakage prevention 5-15%, operational savings of as much as 30%, FDE savings from automating manual checks, and a return of investment of as much as ten to one. These aren't just about numbers. Teams have acquired real actionable insight that have transformed the way they interact with their key suppliers and customers. The solution is bespoke to each contract. We work with the business to understand the pain points and use our commercial expertise to develop hypotheses and algorithms that are tailored to the contract's risks.

Here's an example, 3.8 million pounds worth of spend over seven months. Previously, only 10% of this could be reviewed manually due to there being thousands of lines of data. ECI checks all 100%. With a few clicks, contract managers can identify discrepancies, validate exceptions with suppliers, and correct invoices before they're paid, preventing value leakage at the source. Beyond validation, ECI brings together disparate data sets to drive smarter thinking. Our analysis of fleet contracts reveal that 11% of maintenance costs were driver induced. This actionable insight enabled evidence back conversations with operational teams. Cost intelligence connects commercial, procurement, and finance with a single source of truth to identify outliers and support more accurate forecasting.

In summary, embedded commercial intelligence isn't just another dashboard. It unlocks data previously hidden in contracts, frees up time, breaks down siloed ways of working, and unleashes creativity across the organization to create bankable value. Thanks for watching. We'd love to show you more in a live session.

Contact us

Qadir  Marikar

Qadir Marikar

Partner, Commercial Assurance National Lead, PwC United Kingdom

Tel: +44 (0)7718 928344

Jennifer Crooks

Jennifer Crooks

Director in Commercial Control, PwC United Kingdom

Tel: +44 (0)7841 567356

Alex Short

Alex Short

Director, Commercial Assurance, PwC United Kingdom

Tel: +44 (0)7725 068468

Follow us