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PwC's Responsible AI
AI you can trust
The potential offered by AI is exciting, but with it comes risk. If you’re implementing an AI solution then you need to have trust in its outputs.
Your stakeholders, including board members, customers, and regulators, will have many questions about your organisation's use of AI and data, from how it’s developed to how it’s governed. You not only need to be ready to provide the answers, you must also demonstrate ongoing governance and regulatory compliance.
Organisations globally are recognising the need for Responsible AI
64%
Boost AI security with validation, monitoring, verification
61%
Create transparent, explainable, provable AI models
55%
Create systems that are ethical, understandable, legal
52%
Improve governance with AI operating models, processes
47%
Test for bias in data, models, human use of algorithms
3%
We currently have no plans to address those AI issues
Source: PwC US - 2019 AI Predictions
Base: 1,001
Q: What steps will your organisation take in 2019 to develop AI systems that are responsible, that is trustworthy, fair and stable?
PwC’s Responsible AI Toolkit
Our Responsible AI Toolkit is a suite of customisable frameworks, tools and processes designed to help you harness the power of AI in an ethical and responsible manner - from strategy through execution. With the Responsible AI toolkit, we’ll tailor our solutions to address your organisation’s unique business requirements and AI maturity.
Our Responsible AI Toolkit addresses the five dimensions of responsible AI
Governance
Who is accountable for your AI system?
The foundation for responsible AI is an end-to-end enterprise governance framework. This focuses on the risks and controls along your organisation’s AI journey, from top to bottom
Interpretability & Explainability
How was that decision made?
An AI system that human users are unable to understand can lead to a “black box” effect, where organisations are limited in their ability to explain and defend business-critical decisions. Our Responsible AI approach can help. We provide services to help you explain both overall decision-making and also individual choices and predictions, tailored to the perspectives of different stakeholders.
Bias & Fairness
Is your AI unbiased? Is it fair?
An AI system that is exposed to inherent biases of a particular data source is at risk of making decisions that could lead to unfair outcomes for a particular individual or group. Fairness is a social construct with many different and—at times—conflicting definitions. Responsible AI helps your organisation to become more aware of bias, and take corrective action to help systems improve in their decision-making.
Robustness & Security
Will your AI behave as intended?
An AI system that does not demonstrate stability, and consistently meet performance requirements, is at increased risk of producing errors and making the wrong decisions. To help make your systems more robust, Responsible AI includes services to help you identify weaknesses in models, assess system safety and monitor long-term performance.
Ethics & Regulation
Is your AI legal and ethical?
Our Ethical AI Framework provides guidance and a practical approach to help your organisation with the development and governance of AI solutions that are ethical and moral.
As part of this dimension, our framework includes a unique approach to contextualising ethical considerations for each bespoke AI solution, identifying and addressing ethical risks and applying ethical principles.
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Global Emerging Tech Risk Assurance Leader/Responsible AI co-lead, PwC UK