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The effectiveness of your operating model has a significant impact on whether your business achieves its overall strategic objectives. An effective business operating model will set you and your employees up for success, meeting customer, shareholder and other stakeholder needs.
We’ve helped organisations undergo operating model transformation with great success. With markets becoming tougher due to changes in customer behaviour, business disruption, increasing regulatory complexity and slow economic growth, it’s vital that your operating model is fit for purpose.
The benefits of overhauling your operating model are many and varied but tend to fall into three broad areas:
We break our business transformation projects down into three distinct phases:
Changes to an operating model can be done within a department or organisation wide. Whatever the scale of the project, any kind of business transformation causes an element of disruption, and while it is unavoidable it can always be managed and minimised.
Education, support and enablement of the staff being impacted by the transformation are a priority. We’ll engage people from the beginning to ensure they’re comfortable and able to adapt.
We know operating model transformations can be complex and challenging, so we believe it is important to articulate the benefits early. When structuring projects we make sure there are some quick wins in the beginning phases so that people get a sense of momentum and positive change.
We can help oversee the implementation of the programme so that it achieves the ambition and objectives that were originally set. Our leadership capabilities can give momentum and help with the challenges that will be faced when making fundamental changes to how your business is conducted.