Matt Cook

Matt leads the Software sector for PwC UK Consulting, bringing together expertise from across the firm to help software businesses accelerate growth, transform their operations and deliver excellent customer experiences. He is also a Partner in the Consulting Customer & Service Excellence team, with a focus on Technology, Media and Telecommunications clients. Matt has 25 years’ experience helping clients navigate technology-enabled transformation and achieve sustainable outcomes.

Matt has deep experience in growth strategy, design, analysis, process improvement and implementation, customer and employee experience and engagement, and sales and service optimisation. He has worked across a range of industries, including Technology and Software, Education, Retail, Financial Services, Energy, Utilities & Mining and Telecommunications.