Landlords
We are currently in the process of writing to all landlords by post regarding the ongoing status of their property. If you have not received any correspondence by 29 July 2025 please contact uk_oirl_landlords@pwc.com or uk_odl_queries@pwc.com
Frequently asked questions for landlords
What is happening with my property?
You should receive a letter from us to tell you either that the Joint Administrators have:
Granted a Licence to Occupy to the Purchaser for the property to allow them to continue to trade (see below for list of sites transferring to the Purchaser);
A short period of occupation is required for a tenant to vacate the property, following which the property will be handed back to you; or
The Company is no longer occupying your property and it is being handed back to you.
If the Purchaser is continuing to trade from your property, the Purchaser will be contacting you separately regarding the property and will be seeking your consent for their ongoing use of the property, and they will provide you with any further information that you may require.
List of sites transferring to the Purchaser:
The Three Locks, Stoke Hammond
The Beech House, Amersham
The Beech House, Beaconsfield
The Beech House, Solihull
The Beech House, St Albans
The Betsey Wynne, Swanbourne
The Four Alls, Welford on Avon
The Kings Arms, Berkhamsted
The Lost Boy, Farnham
The Navigation Inn, Cosgrove
The Old Post Office, Wallingford
The Penny Farthing, Berkhamsted
The Red Lion, Water End
The Woburn, Woburn
The Pointer, Brill (management agreement)
Please note that we will endeavor to reply to any emails to this inbox within five working days, however due to high volumes of emails being received, it may take slightly longer.
If you have not received a letter by 29 July 2025, please email us at uk_oirl_landlords@pwc.com or uk_odl_queries@pwc.com.
In the following sections, you will find frequently asked questions depending on the status of your property.
How long do you expect the administration process to last?
Unfortunately, our team cannot provide any further information relating to how long the administration process will continue as the process is complex and there are a lot of factors to be considered.
For what period will I continue to get paid?
If you have been advised that the company is continuing to occupy the property, rent will be paid from the date of appointment until the business no longer occupies the property. Payments will be made monthly in arrears until this point.
When am I going to get paid?
If you have been advised that the company is continuing to occupy the property, you will be paid monthly in arrears as long as you have submitted an invoice before 1st of each month. If you charge VAT, this must be a valid VAT invoice and not an application for payment. We will endeavour to make payments within a certain period after the end of the month. Please note that insolvency case law states that rent accrues daily in arrears and therefore there is no legal obligation to pay rent in advance or in line with previous contractual terms.
What requirements are there for invoices to be processed?
If you have been advised that the company is continuing to occupy the property, please provide invoices as set out in the initial landlord letter. You do not need to invoice for any periods which have already been paid by the Company. The requirements are:
If you charge VAT on rent and other charges, a VAT invoice addressed to the relevant company, including ‘in administration’, for the applicable monthly period.
If you do not charge VAT on rent, we still need you to provide us with an invoice, showing the amount being charged for the relevant month, and what it is for (e.g. rent, service charge).
Confirmation of bank account details have been provided on headed paper (unless shown on the invoice).
Invoices show the Net, VAT (if applicable) and Gross amounts.
Invoices should show the split of rent, service charge, insurance and utilities (if applicable and if not provided as separate invoices).
Do you accept applications for payment?
No, if you are charging VAT, all requests for payment must be in the form of a valid VAT invoice in order to be processed for payment.
What happens if I’m owed amounts from before the administration (including service charge, utilities etc.)?
If there are rental arrears for the period of occupation before the date of our appointment, these will be an unsecured claim in the administrations and creditors should submit a claim in the administration of the company which held the lease.
At this stage, we expect that there will be funds available to make a distribution to the unsecured creditors in OIRL. We will contact creditors directly with instructions and portal access credentials in the coming weeks.
