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Building Public Trust Awards 2021

Building trust through open, fair and insightful reporting

About the awards

Now in their 19th year, our mission for these awards is simple - it's to inspire business to build trust with the public. Our awards celebrate organisations which are leading the way in open, fair and insightful reporting and communications. The Building Public Trust Awards cover all parts of the economy and the issues that matter to society.

Our shortlisted companies will stand out from their peers and demonstrate best practice across a number of areas. Leading reporters will be those that put a clear purpose and strategic vision at the heart of their reporting, recognise their wider impact and the value they create for all of their key stakeholders. They will produce a narrative that reflects relevant local and global issues in a way that is innovative, company-specific and looks to drive better open communications with key stakeholders, rather than basic compliance with regulation.

The judging process

Each award is judged using a set of criteria designed to assess an organisation's commitment to build trust with the public through open, fair and insightful reporting and communications. Subject matter experts from PwC assess all the organisations reviewed and this generates the shortlist.

Complementing these views, are opinions gathered from members of the general public via online market research, where members of the public provide their personal priorities and opinions as to what they want to see business communicate in order to build and retain trust. The output from consulting members of the public is used to establish our trust criteria. Each of the short listed organisations are considered against our trust criteria to ascertain whether these values are being reported.

This shortlist is then considered by the independent judging panel, which is an especially convened panel of experts comprising leaders from a range of organisations who have an interest, knowledge and experience in fostering organisational trust, transparency and societal contribution.

2019 Awards Winners

Announced in October and November 2019, the winners and highly commended organisations of our 2019 Building Public Trust Awards are shown below.

Read comments from the independent judging panel to see how these organisations differentiated themselves.

October 2019

November 2019

Shown here (left to right): Mary Nightingale, Gregor Alexander, Michael Charlton

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Contact us

Alan McGill

Alan McGill

Partner, PwC United Kingdom

Tel: +44 (0)7711 915663

Julia Simmons

Julia Simmons

Marketing Executive, Client Relationship Programmes, PwC United Kingdom

Tel: +44 (0)7702 698860

Samantha Kelley

Samantha Kelley

Marketing Manager, Client Relationship Programmes, PwC United Kingdom

Tel: +44 (0)7595 849974

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