This year’s survey shows that workforce management and remuneration structuring continue to represent key challenges at Board level. Finding the right level and mix of staff is critical to delivering improved profitability, particularly in a market that is undergoing significant change. As staff costs remain under pressure, thanks to increases in salary levels for fee earners and an expensive bottleneck emerging at the >5 years PQE level. These factors are only partially offset by increases in hourly rates, improved productivity and controlling the cost of back office support.
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