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Digital Identity supports a secure remote digital workforce during COVID-19

COVID-19 has forced a fundamental change to how businesses operate. Organisations have embraced the challenge to rapidly switch their operations, deploying a full-scale remote digital workforce (where possible). Some were ready, many were not.

Identity and Access Management (IAM) plays a crucial role in how effective a move to a secure remote digital workforce will be. And there are four crucial elements businesses and heads of IAM need to look at closely:

  • Enabling access and services to support the remote workforce
  • Adapting IAM processes
  • Ensuring continuity of IAM services
  • Managing access control risks and compliance

This whitepaper provides heads of IAM with insight and considerations for current and future challenges. IAM services and processes should strategically support the shift towards full remote digital working, by promoting cloud IAM services, supporting changes to remote workforce processes and working practices, and shaping a new Business Continuity Planning model.

"The time to act is now. Whatever your sector, and however well-equipped you may have been for remote working, there is no denying the importance of making sure you and your people are able to continue to operate securely. My role, as leader of Identity and Access Management (IAM) services for the UK territory, has provided a unique internal and external perspective on how to best support, enable, scale and secure the remote digital workforce. And I've found that businesses who want to effectively and securely move to remote digital working need to pay attention to some common, yet crucial IAM elements."

Contact us

Sean Sutton

Sean Sutton

Partner, Cyber Security, PwC United Kingdom

Tel: +44 (0)7483 407797

Derek Gordon

Derek Gordon

Identity & Access Management - Director, PwC United Kingdom

Tel: +44 (0)7843 333935

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