Reduced government incentives aimed at supporting motorists purchasing electric vehicles have stalled the UK’s progress in switching to EVs. PwC’s latest eReadiness survey ranked the UK 11th out of 13 European countries in its ability to facilitate a full move to EVs, with an overall rating of 2.4 out of a possible 5.0. The UK is ranked 17th globally out of a total sample size of 27 countries.
The research, carried out with over 17,000 respondents in 27 countries, measures how ‘eReady’ a country is for the move to electric vehicles, calculated from four themes: government incentives, infrastructure, supply and demand.
The UK has lost ground in its overall e-Readiness vs 2023 (-0.2 vs 2023), driven by a decrease in government incentives (-1.0 since 2023), whereas infrastructure and supply metrics remained the same (2.8 and 2.5 respectively). Demand for EVs was shown to be increasing slowly in the UK, with this metric increasing by 0.3 to 3.3.
European market comparisons
The UK’s e-Readiness relative to other European nations has weakened since 2023, where it sat joint-fourth. While scores around government incentives have contributed to lower scores this year, the weakened position is also driven by new European entries in this year’s study – particularly Sweden and the Netherlands, who are seen as leaders in EV adoption and the readiness space. Spain, France, and Italy have all also seen increases in their e-Readiness since 2023.
Countries’ overall eReadiness index relative to their ‘Government incentives’ metric score. Source: PwC eReadiness survey 2024.
Ownership and satisfaction
The study showed that the UK had a slightly higher proportion of current EV owners vs globally (10% of UK respondents identify as current owners* vs 6% at a global level). The overall satisfaction level among current UK EV owners remained high, up 10% YOY, with approximately 96% expressing satisfaction with their EVs (vs 93% at a global level). The main contributing factors included a better battery lifetime (57%), recharging time (50%) and driving range (41%). Amongst UK EV owners, 70% said they would not switch back to a combustion engine. Dissatisfaction with EV amongst this UK cohort is driven by higher than expected maintenance costs and concerns about range limitations.
Prospects and sceptics
Amongst UK prospects, who indicated an intention to buy an EV within the next five years, the key elements to consider switching to an EV were fuel economy (61%), the convenience of recharging at home (44%), as well as the reduced environmental impact (28%) and driving range (39%).
Price (65%) was an important criteria when purchasing a new EV among UK prospects, alongside safety (50%) and battery range (44%). In terms of overall EV package, charging solution (54% vs 64% at global level) and duration of warranty (48% vs 52% at global level) were the most important criteria for UK Prospects.
Recharging time concerns (54%), uncertainty about battery lifetime (42%), and perceived higher upfront costs vs combustion engine vehicles (37%) were the main barriers for prospects in the UK when considering the purchase of an EV. Concerns around limited range decreased 7% compared with 2023’s findings, indicating a reduction in range anxiety amongst prospective EV owners.
However, a little over a quarter of UK respondents were yet to be won over. 26% expressed no interest in buying an EV within the next five years, classed as sceptics, whose key barriers cited included a perceived long recharging time (50%), concerns about limited range (43%), and uncertainty about battery lifetime (39%).
Antoinette K Meehan, Director in PwC UK’s Automotive Practice, said:
“The UK’s drop in its eReadiness signals the need for a reassessment of both consumer and government roles in driving mass EV adoption. While automotive brands and dealers have a significant role to play in strengthening their brand position and building trust, especially in the UK, effective collaboration between Government, manufacturers and infrastructure providers is essential. Recognising that the experience of buying, owning and driving an electric vehicle is significantly different to that of combustion engine vehicles, means creating the right economic and environmental factors that will foster confident, mass-market ownership.”
Cara Haffey, PwC UK’s Leader of Industry for Industrials and Services, added:
“Strategic collaboration between automotive manufacturers, Government and infrastructure providers is needed more than ever for a seamless transition to electric vehicles. Educating and engaging consumers is also going to be very important. Automotive brands, dealers, and the government must collaborate to highlight the long-term benefits of EVs and create engaging experiences to dispel misconceptions. We welcome the government’s fast-track review into the situation, and by taking key steps, the UK can still be a leader in the global EV revolution.”
Global eReadiness rankings. Source: PwC eReadiness survey 2024.
About the research
The fifth edition of the global PwC eReadiness survey provides updated perspectives on the short-term development of the e-mobility business in 26 markets. Conducted with over 17,000 respondents, the study explores consumer readiness for Electric Vehicles (EVs), categorising them into EV owners, prospects, and sceptics.
The survey finds that despite over 60% expressing intent to buy an EV within five years, actual registrations are limited due to concerns over charging duration, battery life, and range. Private parking and charging solutions are crucial for EV Owners, who report high satisfaction levels. Significant regional disparities exist, with higher satisfaction in areas with better infrastructure.
Key barriers to broader adoption include high vehicle costs, insufficient charging infrastructure, and long charging times. Government incentives and multi-modal mobility solutions are essential for promoting wider EV adoption.
For more information on UK-specific eReadiness findings, please visit our website.
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