PwC + Salesforce

Where business meets innovation

In a fast-paced digital world, businesses need new ways to interact with their customers, employees and partners - anywhere, anytime, across any device. When it comes to digital, one size does not fit all. Every business - and each industry - is marked by unique customer needs, business processes and governance mandates. PwC combines deep industry and business transformation experience with customised digital solutions, powered by Salesforce, to help our clients drive competitive advantage in a digital economy. PwC provides a suite of cross-industry and vertical market digital solutions powered by Salesforce and wrapped by consulting services. Our customised solutions - which deliver access anytime, anywhere across any device - are available for cross-industry capabilities or for many industries including financial services, health care, manufacturing and retail.

Our Pioneering Approach

View it through one lens and make incremental change. View it through multiple lenses and transform your whole business. Introducing BXT. Working at the intersection of Business, Experience, and Technology.

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Our custom solutions powered by Salesforce 


PwC Banking

PwC Banking solution is a Salesforce Accelerator pack for banks & building societies focusing on transforming customer and IFA engagement through a single platform to drive exceptional experiences.

PwC Broker Sales

PwC Broker Sales solution is a complete solution for insurers to transform the broker experience, build stronger relationships and drive sales powered by Salesforce.

PwC Broker

PwC Broker is a pre-configured starter kit for brokers wanting to implement Salesforce.com to drive sales and marketing efforts.

PwC Service

PwC Service is a Salesforce Accelerator pack to enable omni-channel customer services so you can delight your customers through their channel of choice.

PwC Claims

PwC Claims solution allows you to resolve claims faster through Salesforce.com. This solution is ideal for First Notification of Loss (FNOL), automating processes or enabling self-service claims.

PwC Complaints

PwC Complaints solution is the ideal way to capture and respond to valuable feedback instantly, through multiple channels, including Facebook and Twitter, powered by Salesforce.

PwC Insured

PwC Insured solutions provides an accelerator pack for any insurer implementing Salesforce.com, including a full insurance data model, and management of multiple associated processes.

PwC Renewals

PwC Renewals solutions powered by Salesforce.com is ideal for any insurance company that wants to automate the renewals process and retain more customers as a result.


Employee service platform

Comprehensive, unified, and multi-channel employee service platform enables collaboration and precise HR management by combining functionalities such as talent acquisition and onboarding, talent management, and talent separation into one seamless platform.

  • accelerator (ERP), hexa bpm, HR solution, marketing cloud, (SRM) supplier relationship mgmt platform

Supplier Marketing Portal (SMP)

Retailers can increase campaign transparency by showing suppliers historical and predicted future returns on campaign investments, resulting in well-informed suppliers that are more willing to invest marketing dollars.


Field service lightning

Connect your entire workforce - put agents, dispatchers, and mobile employees on one platform to deliver 360 degree support.

  • Intelligently schedule and dispatch work.
  • Automate scheduling based on skills, availability, and location to optimize on-site service.
  • Track and manage jobs in real-time.
  • Update work orders, change requests, and job status anytime, anywhere.

Routing Wizard asset

Mobile solution that enables users to selectively display leads, accounts, contacts, and custom objects on a map within Salesforce, add them to a route queue, and calculate a route using Google Maps API.

HexaBPM

HexaBPM is a Business Process Management Engine for Salesforce that has been developed over the past 4 years and enables the delivery of complex processes that require dynamic decision, forms and interactions between different users.

HexaBPM also allows for processes to be initiated through communities exposed to external users or through the API.

HexaBPM allows organizations to measure the performance levels of their processes to proactively identify bottlenecks and facilitate continuous process improvements. It facilitates business users to administer processes thereby reducing dependencies.


Field service lightning

Connect your entire workforce - put agents, dispatchers, and mobile employees on one platform to deliver 360 degree support.

  • Intelligently schedule and dispatch work
  • Automate scheduling based on skills, availability, and location to optimize on-site service
  • Track and manage jobs in real-time
  • Update work orders, change requests, and job status anytime, anywhere.

HexaBPM

HexaBPM is a Business Process Management Engine for Salesforce that has been developed over the past 4 years and enables the delivery of complex processes that require dynamic decision, forms and interactions between different users.

HexaBPM also allows for processes to be initiated through communities exposed to external users or through the API.

HexaBPM allows organizations to measure the performance levels of their processes to proactively identify bottlenecks and facilitate continuous process improvements. It facilitates business users to administer processes thereby reducing dependencies.


Field service lightning

Connect your entire workforce - put agents, dispatchers, and mobile employees on one platform to deliver 360 degree support.

  • Intelligently schedule and dispatch work
  • Automate scheduling based on skills, availability, and location to optimize on-site service
  • Track and manage jobs in real-time
  • Update work orders, change requests, and job status anytime, anywhere.

HexaBPM

HexaBPM is a Business Process Management Engine for Salesforce that has been developed over the past 4 years and enables the delivery of complex processes that require dynamic decision, forms and interactions between different users.

HexaBPM also allows for processes to be initiated through communities exposed to external users or through the API.

HexaBPM allows organizations to measure the performance levels of their processes to proactively identify bottlenecks and facilitate continuous process improvements. It facilitates business users to administer processes thereby reducing dependencies.

Valuemax

Valuemax is a Salesforce deployment assessment that we are offering to clients as a free of charge 2 week diagnostic.

Benefits

  1. Strategic evaluation against the original vision and benefits realisation
  2. Accelerate / regain momentum of Salesforce deployment against business needs
  3. Quickly assess what’s required to elevate Salesforce utilisation to drive performance
  4. Build confidence in the approach by identifying and executing high impact quick wins
  5. Work with an experienced partner to deliver business outcomes and a high quality technology footprint

Join us

PwC sponsors, organises and participates in a number of events and webcasts that bring together the brightest minds to help solve the biggest challenges organisations are facing across industries. We invite you to connect with us at an event near you.

Sept 25 – 28, 2018 | Dreamforce’18 | San Francisco, (US)

Learn more

Contact us

Matthew Hobbs
Partner, PwC United Kingdom
Tel: +44 (0)20 7213 1565
Email

Darshan Chandarana
Partner, PwC United Kingdom
Tel: +44 (0) 7818 038 866
Email

Laura Carter
Alliance Driver, PwC United Kingdom
Email

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