Audio transcript: Managed services transforms the value of technology

Transcript

David Allen, Partner - Global client and Market Activation Lead for Managed Services, PwC UK

From a PwC perspective, what we're seeing is that, yes, clients want focus on the right technology, but they absolutely want to focus on using the right technology to deliver results. There is this real understanding that results only happen when technology gets adopted by people.

We are seeing this real big push towards managed services as almost a proxy for clients wanting to think about moving beyond advice and strategy into more of a partnership model, based on delivering outcomes, which allows and gives the space for, that continuous improvement, evolving mindset about how we bring our capabilities to bear with clients.