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Investigative analytics

Are you prepared for an investigation or dispute?

  • How do you monitor large populations of data?
  • How do you interrogate unstructured and structured data to identify unusual activity?
  • Are you using the latest machine learning techniques to identify fraud and other high risk activity?

When an organisation faces an investigation, crisis or dispute, a positive outcome depends on the organisation’s ability to access every relevant piece of data, wherever it may lie.

Identifying and analysing structured data sources in such a complex environment calls for specialised capabilities and tools. It’s essential to understand where data resides on current and legacy systems and the connection between different data stores, as well as the potential limitations of the discovery process.

Our Investigative Analytics team are experts in scoping a wealth of systems and technologies for potentially relevant data and applying advanced analytical techniques to crisis and complex situations.

Making sense of data

Large organisations may have hundreds of different systems, some selected off the shelf and others created especially for them. Whether standard or bespoke, these systems make use of a wide range of technology. As an added complication, during an investigation relevant information is not confined only to data but encompasses the unique company algorithms that calculate risk, value or feed into decision-making.

Most of the information held by organisations is structured data, but the emphasis in most investigations and disputes is on unstructured data such as emails, documents, messages and voice files. Each brings their own challenges. Information stored in databases relating to customers, products, employees, financial records or transactions can be equally significant during an investigation – but this data often isn’t covered by existing discovery, data preservation or disclosure procedures.

If you face an investigation or dispute, we will support you every step of the way, from pre-investigation eDiscovery readiness through to early case assessment, data extraction, analysis and response. 

How we can help

Our team of skilled data scientists are experts in forensic extraction, analytics and the visual representation of data. Investigations involving complex data sets typically cross over legal, technology and business disciplines – our skills and experience mean we can navigate between each group and translate different requirements. This is essential in making sure that systems are scoped for all relevant data, that data is preserved, costs are controlled and the response is appropriate and proportionate.

We will support you through the entire investigation lifecycle, forensically analysing large and complex data sources to uncover critical insights and applying our advanced data science expertise and technologies alongside traditional eDiscovery services. We have developed a range of sophisticated tools that are available for our clients to use, either independently or as part of our services.

Case study

Questions from the SEC

We were asked to help a global consumer goods company that was facing questions from the SEC following a whistleblower allegation made in its Asian markets. Covering numerous different financial systems, we carried out a forensic capture and preservation of data, which facilitated the search and interrogation that was needed. Using sophisticated fuzzy matching algorithms, we carried out a mass search of the company’s data, minimising the volume of false positives that were flagged for manual review. As a result of this work, the company was successfully able to demonstrate its compliance to the SEC.

Contact us

Stuart McMeechan

Stuart McMeechan

Investigative Analytics Lead, PwC United Kingdom

Tel: +44 (0)7483 422762

Umang Paw

Umang Paw

Chief Technology Officer, PwC United Kingdom

Tel: +44 (0)7931 304666

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